Telephone Operator II (Work hours: Sat (0700-1630); Sun/Holiday (0700 to 1430)
About The Position
Provides efficient telecommunications efficient services to the REHAB hospital staff, patients, and the community by providing accurate switchboard service and in a courteous, friendly and professional manner in directing phone calls to the appropriate department and services. Assists with coordination of emergency responses by following established protocols of the facility security regulations. Maintains daily reports and information for the facility. REHAB Hospital of the Pacific (REHAB) is Hawaii's only premier, acute-care rehabilitation hospital dedicated to providing high-quality, comprehensive and innovative inpatient and outpatient rehabilitation services. Our clinical team of comprehensive rehabilitation experts and specialized programs serve individuals with physical and cognitive disabilities from injury or disease, including stroke, traumatic brain injury, spinal cord injury, complex orthopedics, chronic pain and more.
Requirements
- High school graduate or equivalent.
- Work experience in answering calls, forwarding calls to departments, taking and relaying messages appropriately while working with the general public, vendors, employees, etc.
- Ability to type and effective communication skills via telephone and in person required.
Nice To Haves
- Familiarity with hospital terminology (i.e. CODE 500, RACE).
Responsibilities
- Provides efficient telecommunications efficient services to the REHAB hospital staff, patients, and the community by providing accurate switchboard service
- Directing phone calls to the appropriate department and services
- Assists with coordination of emergency responses by following established protocols of the facility security regulations
- Maintains daily reports and information for the facility
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
