Telematics and Fleet Card Administrator - 6 - Month Contract

Driving Force Group of Companies Recruitment Team • Edmonton, AB

30d • Onsite

About The Position

The Driving Force Group of Companies is a network of world-class transportation and fleet management solutions companies. We're proud to be an Alberta success story that began in a rented office above a small service station. With a can-do attitude and people-first culture, we've grown into an industry leader spanning over 40 locations with over 600+ employees. We are currently looking for a Telematics & Fleet Card Administrator on a 6-month contract at our Edmonton corporate head office.

Requirements

• A high school diploma or equivalent.
• Advanced proficiency in Microsoft Excel and strong working knowledge of the Microsoft Office Suite, with the ability to build, maintain, and reconcile spreadsheets accurately under time pressure.
• Exceptional attention to detail and organizational skills, with the ability to manage multiple priorities simultaneously while maintaining a high standard of accuracy across financial and administrative tasks.
• Strong interpersonal and communication skills, with a customer-first mindset and the ability to resolve issues effectively and professionally across a range of internal and external stakeholders.

Nice To Haves

• A diploma in Business Administration or a related field is an asset.

Responsibilities

• Coordinate fleet card administration from end to end — managing shipping, activations, replacements, and customer support while ensuring service level agreements are consistently met and every transaction is handled with accuracy and care.
• Support month-end and activities, including coding receipts, managing invoicing spreadsheets, and communicating on transactions requiring escalation.
• Reconciling and uploading invoices into customer portals to receive payment in a timely manner.
• Assist in managing incoming customer calls and emails with professionalism and urgency, assigning and delegating requests through the ticketing system and ensuring nothing falls through the cracks.
• Follow established standard operating procedures precisely while staying alert to opportunities for improvement, escalating issues and flagging emerging customer concerns to the Telematics & Fleet Card Manager proactively.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED