Telehealth Nurse Practitioner, Advanced Practice Provider
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The purpose of a Nurse Practitioner at Oak Street Health is to provide effective and equitable value-based primary care to adults on medicare to keep them happy, healthy, and out of the hospital. Nurse Practitioners see patients independently and collaborate with physicians, depending on the patient’s specific situation. Our Telehealth program offers care to our patients in the comfort of their own home and creates access for patients who need follow up appointments. We are looking for Nurse Practitioners to complete same day sick visits, triage of acute escalations, post-discharge visits, chronic disease management and annual wellness assessments for our patients via Telemedicine (in particular, via video/phone technology). Central Telehealth Nurse Practitioners practice in our virtual care practice with a collaborative care team composed of a medical assistant and a dedicated medical scribe for documentation. We focus on episodic care in close partnership with the patient’s primary care provider to enable optimal implementation of our care model. This role reports to the Central Telehealth Medical Director and works closely with operational leadership.
Requirements
- Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate
- National certification in at least one of the following specialties: Family Nurse Practitioner, Adult-Gerontology Primary Care Nurse Practitioner, Adult Nurse Practitioner, Gerontological Nurse Practitioner
- Active, non-probationary state Nurse Practitioner license with the ability to obtain new licenses as needed
- US Work Authorization
- Someone who embodies being “Oaky”
Nice To Haves
- 3-5 years of experience in primary care: internal medicine, geriatrics, or family medicine
- 1-2 years of virtual care experience
- Licensure in the following states strongly preferred: AL, AR, AZ, CO, IA, IL, IN, LA, NM, OK, TN, TX
- Willingness to work across various time zones: MT, ET, CT
- Spanish language skills strongly preferred
- Proficiency in using telehealth platforms and technology
- Understands HCC (Hierarchical Condition Categories) documentation, ICD-10 (International Classification of Diseases-10) Coding, and Health Risk Assessments (HRAs).
- Passion for teamwork and the opportunity to collaborate cross-functionally
- Desires to be a part of an innovative model focused on empirically-guided population health
Responsibilities
- Utilize evidence based practice to provide best in class virtual care
- Annual wellness visits and health risk assessments, which require a holistic view of health and a focus on thoughtful, accurate, and specific documentation
- Visits via video and phone
- Triage acute escalations from call center and support next steps in management as appropriate
- Care coordination with a multidisciplinary team including: Primary care providers, licensed medical social workers, behavioral health specialist, specialty care, testing facilities
- Utilize a population health focus to track patient outcomes and collaborate with providers in regular outcome reviews
- Caregiver and patient education on preventative care, lifestyle modifications and self management strategies
- Demonstrate a nimble approach and a willingness to adjust to the evolving and growing nature of the telehealth program as a key enabler of Oak Street’s care model
- Willingness to obtain and maintain multiple state licenses (RN, NP, CSR, DEA) according to business needs
- Other duties as assigned
Benefits
- Competitive Salary
- Quarterly bonus based on quality metrics
- 4 weeks of PTO, inclusive of vacation, sick time, major holidays, and continuing medical education (CME)
- $5000 CME stipend
- Provided Health, Vision, Dental, and Life Insurance
- 401K Investment, up to 4% company match, vested immediately
- Provided Medical Malpractice Insurance
- Dedicated Medical Scribe and Medical Assistant
- Mission-focused career impacting change and measurably improving health outcomes for medicare patients
- Paid vacation, sick time, and investment/retirement 401K match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
