Telehealth Clinician (Days, Thur-Sat)

SUN Behavioral Health•Houston, TX

5d•Hybrid

About The Position

The Tele Health Clinician is responsible for responding to and providing on-site and tele-video crisis assessments to ensure a patient receives the most appropriate level of care and treatment recommendation. The clinician is responsible for assessing and identifying behavioral, educational, developmental and psychosocial functioning of the patient and completing a clinical assessment using DSM criteria to determine best patient care. The clinician is responsible for facilitating the exchange of clinical collateral with referral sources to coordinate transfers and admissions. The clinician is responsible for completing medical necessity reviews with the insurance companies both for precertification and concurrent review.

Requirements

Masters degree in a mental health related field, or current RN license in the state of employment.
Current state license in the state of employment in clinical social work, counseling license or per state of practice guidelines.
Minimum two (2) years of supervised clinical experience.

Nice To Haves

Current state license in the state of employment in clinical social work, or counseling license in states without required license regulations.
Assessment and evaluation experience preferred.
May substitute education for experience

Responsibilities

Responds to initial notification within 15 minutes when receiving email notification of an assessment.
Is prepared for tele-video assessment within 15 minutes of initial notification.
Confirms appt with patient and is able to connect via Zoom to complete assessment.
Completes the Intake Assessment within 45 minutes, preferably within 30 minutes.
Initiates clinical collateral gathering of referral source material within 30 minutes of notification.
Identifies need for the additional screenings to include: Substance Use Screening, Nutritional Screening, Abuse Screening and Functional Abilities Screening.
For child and adolescent population, identifies needs for educational and developmental screens.
Demonstrates knowledge of admission criteria for inpatient, partial hospitalization and intensive outpatient levels of care.
Demonstrates knowledge of continued stay criteria for inpatient, partial hospitalization and intensive outpatient levels of care.
Maintains a working knowledge of Medicare, Medicaid and Managed Care Organizations to assist with the most appropriate disposition and care for the patient.
Demonstrates knowledge and competency in providing thorough and concise clinical information to the attending physician to secure treatment recommendation and disposition of the assessment.
Communicate effectively with providers, intake staff, Outpatient staff and fellow coworkers via teams group chat or verbally via phone.
Pre admits patients in Wellsky and sends message to appropriate Outpatient email group to notify them of patient who has been referred into their program.
Demonstrates knowledge of level of care criteria such that can provide treatment recommendations based upon clinical presentation
Ability to state local laws, ordinances, and practices governing involuntary hospitalization and ensure compliance with the same.
Ability to state the procedure for managing medical and psychiatric emergencies according to EMTALA guidelines along with facility policies and procedures.
Accurately documents all information related to a medical/psychiatric emergency transfer to include Memorandum of Transfers, consent/refusal for care, progress notes, MD consultation and signature.
Demonstrate understanding of tele health schedule to include working required shifts per month and request for time off policies.
Demonstrates an ability to be flexible, organized and function well in stressful situations.
Performs other duties as assigned.
Strives to create a safe, healing environment for patients and family members
Follows all safety rules while on the job.
Reports “near misses”, as well as errors and accidents promptly.
Corrects minor safety hazards.
Communicate with peers and management regarding any hazards identified in the workplace.
Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
Participates in quality projects, as assigned, and supports quality initiatives.
Supports and maintains a culture of safety and quality.
Works well with others in a spirit of teamwork and cooperation.
Responds willingly to colleagues and serves as an active part of the hospital team.
Builds collaborative relationships with patients, families, staff, and physicians.
The ability to retrieve, communicate, and present data and information both verbally and in writing as required
Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
Demonstrates adequate skills in all forms of communication.
Adheres to the Standards of Behavior
Strives to always do the right thing for the patient, coworkers, and the hospital
Adheres to established standards, policies, procedures, protocols, and laws.
Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
Completes required trainings within defined time periods.
Exemplifies professionalism through good attendance and positive attitude, at all times.
Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
Ensures proper documentation in all position activities, following federal and state guidelines.
Demonstrates accountability for ensuring the highest quality patient care for patients.
Willingness to be accepting of those in need, and to extend a helping hand
Desire to go above and beyond for others
Understanding and accepting of cultural diversity and differences