TELECOMMUNICATIONS SYSTEMS CONSULTANT - 48002913
About The Position
This position is in the Division of Technology and Innovation, Bureau of Education Data Center reporting to the Access Management Manager. The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions: Employee is expected to demonstrate, model, and reinforce the agency’s fundamental values of quality, fairness, cooperation, respect, commitment, excellence, honesty, and teamwork. Employee is expected to demonstrate knowledge, skills and ability to prepare, provide, and disseminate quality products representative of the Department’s commitment to quality, efficient services, and practices.
Requirements
- 1-2 years of direct work experience in an IT related field.
- Hybrid Active Directory environment (ADUC, AzureAD, Entra) knowledge required.
- Exchange Management knowledge required.
- Experience utilizing PowerShell required.
Nice To Haves
- Experience with Active Directory, Exchange Management, Office 365, TEAMS, SharePoint, and OneDrive.
- Ability to communicate effectively verbally and in writing with supervisors and fellow coworkers. The information can be exchanged face-to face, in writing or via telephone/electronic transfer.
- Ability to evaluate and reason with information and data to make decisions and solve problems.
- Ability to coordinate work and activities of work groups to accomplish tasks.
- Ability to assess technical problems and determine resources needed to resolve them.
- Working knowledge of Hybrid AD environments and the ability to make pertinent recommendations to each.
- Ability to use logic and analysis to identify the strengths and weaknesses of different approaches to solving problems.
- Ability to gather information and use the information for implementing ideas and programs to improve employee performance or service to customers.
- Knowledge of operational and technical environments for use in making decisions for future growth or change to the organization.
- Ability to establish and maintain effective working relationships with others.
- Must possess the following: time management skills; organizational skills; ability to plan, organize and coordinate work assignments; and ability to establish and maintain effective working relationships with others.
- Knowledge of PowerShell scripting.
Responsibilities
- Planning, scheduling, and implementation of work assignments pertaining to access management, ensuring there is documented history for ID creation and deletion, folders and drive mappings.
- Collects, evaluates, and analyzes data to develop alternative recommendations, solve problems, document workflow and other activities related to the bureau’s IT service management system.
- Planning, scheduling, and implementation of work assignments pertaining to data searches (e.g., e-mail) relating to legal discovery or public record requests from the public or press.
- Provides on-site and technical assistance to clients through diagnosis of problems and implementation of changes to resolve problems.
- Researches, evaluates and tests new technology in accordance with Agency goals.
Benefits
- State Group Insurance coverage options+(health, life, dental, vision, and other supplemental option)
- Retirement plan options, including employer contributions (www.myfrs.com)
- Nine paid holidays and a Personal Holiday each year
- Annual and Sick Leave Benefits
- Student Loan Forgiveness Program (Eligibility required)
- Flexible Spending Accounts
- Tuition Fee Waivers (Accepted by major Florida colleges/universities)
- Ongoing comprehensive training provided
- Career Growth
- Highly skilled, professional environment
- Maternity and Parental Leave Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
