Telecommunications Project Coordinator

Optus, Inc•Jonesboro, AR

3d•$24 - $28•Onsite

About The Position

The Project Coordinator works with the Optus sales team, customers, technical experts and subcontractors to facilitate project rollouts and installations from start to finish. This includes reviewing SOWs, creating and maintaining project plans and schedules, scheduling technicians, documenting progress, ensuring all deliverables have been met and ensuring customer satisfaction.

Requirements

Must be able to work in office daily.
Bachelor's degree (BA/BS) or equivalent experience
3–5 years of experience in project coordination or project management, with a strong understanding of projects involving cabling, racks, infrastructure, and network equipment installation
Project Management certification (CAPM, PMP, or equivalent) or equivalent experience
Experience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project and Outlook
Attention to detail and great organizational skills
Must be a team player with a positive attitude and able to demonstrate excellent customer service skills
This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change.

Responsibilities

Assist in the development and review of project SOWs
Develop project plans and schedules necessary for the successful completion of projects and rollouts
Negotiate, schedule and coordinate project resources as needed, leveraging Optus resources whenever possible
Place and\or coordinate equipment and material orders and shipments needed for projects
Manage project scope, create change orders when needed and gain customer approvals prior to authorizing additional work
Conduct conference calls with customers and vendors to update project progress and status
Able to estimate costs and take necessary action to keep projects on schedule and on budget
Gather all project documentation, deliverables and project costs to ensure proper costing and customer invoicing to complete a project
Assist with the development of internal process documentation and external customer documentation
Continually look for opportunities to improve the pre or post project\installation processes
Handles complex and long term projects
Work is managed at project milestones
Model appropriate behavior in regards to Optus' Core Values and Code of Ethics policies and supports Optus' team approach to quality to drive Optus forward
Other duties or tasks as assigned by management