Project Manager - Telecommunications (Fiber Design)

Sigma Technologies

1d•Remote

About The Position

Project Manager - Fiber - Joint Use Location: Remote Are you an experienced Telecommunications Project Manager? If you are open to joining a supportive, passionate team, we have an attractive opportunity for you! Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped create a positive impact in communities across the country. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. We are TeamSigma™. To learn more about working at Sigma, view our career page. If you do not have Project Management experience, please refer to our other open positions: https://bit.ly/TeamSigmaJobs While we list our openings in multiple locations, you only need to apply to one as most are remote. Please note: This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH for an initial 2 week in-person paid orientation/training period. Core Description: The Project Manager manages small to large-scale complex fiber design projects from project initiation to project close-out. Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure proper communication, accurate and on-time reporting, and management of schedule. The Project Manager is also responsible for maintaining and growing the client account. WHAT YOU CAN EXPECT TO DO AS A PROJECT MANAGER AT SIGMA: Project Leadership: · Serve as a mentor and coach to assistant project managers, offering guidance and support. Project Planning: · Establish, track, and control project cost, scope, schedule, budget, to deliver assigned projects in accordance with contractual agreement. · Creation of Proposals. Lead kickoff meetings and discovery calls. Works with Project Engineer on scope, schedule, and budget · Plan, schedule, and execute all phases of projects or programs in accordance with project management processes, policies, guidelines, and corporate governance. · Develop high-level project workflow and ensure project scopes and milestone dates for all assigned projects. · Provide project cost forecasting over the life of the project or program. · Collaborate with internal teams to ensure the successful delivery of products/services. Project Monitoring and Reporting: · Prepare project change orders and/or correction actions in collaboration with client, Project Engineer(s) and Operations Manager · Monitor and report on key metrics, customer satisfaction, and performance against objectives. · Maintain accurate records of client interactions, agreements, and sales activities in the CRM system. Project Closure: · Ensure the orderly closure of projects, including finalizing all project activities, obtaining client acceptance, and conducting post-project evaluations. · Document lessons learned and share best practices with the organization. Budget Management: · Develop and manage project budgets, tracking expenses and ensuring financial goals are met. Risk Management: · Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle. Communication: · Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated. · Maintain clear and consistent communication with all project stakeholders. Provide regular project updated to management and team members. · Lead project update calls and in person meetings with external clients throughout the project life cycle. · Monitor and manage expectations of communication between staff and external client. Customer/Client Relationship Management: · Build and nurture client relationships, understanding their needs and business objectives. · Build and understanding of customer organizational structure and decision-making process. · Serve as a primary point of contact for assigned clients, addressing inquiries, and providing exceptional service. · Communicate effectively with clients to provide updates, gather feedback, and troubleshoot any issues. · Proactively identify opportunities to upsell or cross-sell additional offerings to existing customers. · Prepare and deliver presentations, proposals, and sales materials to clients as needed. · Stay informed about industry trends and developments to provide value to clients. · Contribute towards and execute on strategic plan to target new business opportunities. · Other duties as assigned. Competencies/Skills: Project Management | Telecommunications Industry | Budget Management | Risk Management | Client Relationship Management | Team Collaboration | Project Planning | Schedule Management | Financial Management | Communication Skills | Project Forecasting | Project Cost Control | Stakeholder Communication | Risk Mitigation | Strategic Planning | Industry Trends | Regulatory Compliance | Safety Standards | Resource Allocation | CAD Software | GIS Systems | Project Manager | Fiber Design Project Manager | Telecommunications Project Manager | Utility Project Manager | Design Project Manager | Fiber to the home Design | FTTH | FTTP | FTTX | Remote

Requirements

H.S. Diploma or equivalent is required. An Associate's or Bachelor's degree is preferred, but not required
5+ years of relevant industry experience, 3+ years of Project Management experience.
Management may consider other education and/or work experience to be acceptable for appointment to this position.
Proven experience in project management, with a track record of successfully delivering projects on time and in budget.
Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities.
Must be results driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth.
Demonstrated level of understanding of commonly used project management concepts, practices, and procedures.
Adaptability and problem-solving abilities.
Exceptional attention to detail and organizational skills.
Available during the “core” work hours of 8:00 a.m. to 5:00 p.m. during the week. Occasional evening and weekend work may be required as duties demand.
Willing and able to travel regularly, including overnight travel.
Dependable transportation and valid driver’s license and insurance
Able to pass a background check/drug test/driving record check.
Authorized to work in the United States.
Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods, including sitting at a desk and driving in a vehicle.
Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods.
Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must have the physical ability to express or exchange ideas using spoken words and convey detailed or important spoken instructions to other workers accurately, often in a group setting.
Must have the ability to receive detailed information through oral and written communication.

Nice To Haves

Project management certification preferred.

Responsibilities

Serve as a mentor and coach to assistant project managers, offering guidance and support.
Establish, track, and control project cost, scope, schedule, budget, to deliver assigned projects in accordance with contractual agreement.
Creation of Proposals.
Lead kickoff meetings and discovery calls.
Works with Project Engineer on scope, schedule, and budget
Plan, schedule, and execute all phases of projects or programs in accordance with project management processes, policies, guidelines, and corporate governance.
Develop high-level project workflow and ensure project scopes and milestone dates for all assigned projects.
Provide project cost forecasting over the life of the project or program.
Collaborate with internal teams to ensure the successful delivery of products/services.
Prepare project change orders and/or correction actions in collaboration with client, Project Engineer(s) and Operations Manager
Monitor and report on key metrics, customer satisfaction, and performance against objectives.
Maintain accurate records of client interactions, agreements, and sales activities in the CRM system.
Ensure the orderly closure of projects, including finalizing all project activities, obtaining client acceptance, and conducting post-project evaluations.
Document lessons learned and share best practices with the organization.
Develop and manage project budgets, tracking expenses and ensuring financial goals are met.
Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies.
Monitor and manage risks throughout the project life cycle.
Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
Maintain clear and consistent communication with all project stakeholders.
Provide regular project updated to management and team members.
Lead project update calls and in person meetings with external clients throughout the project life cycle.
Monitor and manage expectations of communication between staff and external client.
Build and nurture client relationships, understanding their needs and business objectives.
Build and understanding of customer organizational structure and decision-making process.
Serve as a primary point of contact for assigned clients, addressing inquiries, and providing exceptional service.
Communicate effectively with clients to provide updates, gather feedback, and troubleshoot any issues.
Proactively identify opportunities to upsell or cross-sell additional offerings to existing customers.
Prepare and deliver presentations, proposals, and sales materials to clients as needed.
Stay informed about industry trends and developments to provide value to clients.
Contribute towards and execute on strategic plan to target new business opportunities.
Other duties as assigned.

Benefits

Competitive pay
Medical, dental and vision plans with up to 80% of the premium sponsored by Sigma
401(k) plan with matching contributions up to 5% of salary
Paid holidays, vacation, and sick time
Education and professional licensing assistance programs

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