Project Manager - Telecommunications (Fiber Design)

Sigma Technologies

32d • Remote

About The Position

Project Manager - Fiber - Joint Use
Location: Remote

Are you an experienced Telecommunications Project Manager? If you are open to joining a supportive, passionate team, we have an attractive opportunity for you!

Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For more than 25 years, our work for the power and telecommunications industries has helped create a positive impact in communities across the country. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. We are TeamSigma™.

To learn more about working at Sigma, view our career page.
If you do not have Project Management experience, please refer to our other open positions: https://bit.ly/TeamSigmaJobs
While we list our openings in multiple locations, you only need to apply to one as most are remote.

Please note: This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH for an initial 2 week in-person paid orientation/training period.

Core Description: The Project Manager manages small to large-scale complex fiber design projects from project initiation to project close-out. Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure proper communication, accurate and on-time reporting, and management of schedule. The Project Manager is also responsible for maintaining and growing the client account.

WHAT YOU CAN EXPECT TO DO AS A PROJECT MANAGER AT SIGMA:

Project Leadership:
· Serve as a mentor and coach to assistant project managers, offering guidance and support.

Project Planning:
· Establish, track, and control project cost, scope, schedule, budget, to deliver assigned projects in accordance with contractual agreement.
· Creation of Proposals. Lead kickoff meetings and discovery calls. Works with Project Engineer on scope, schedule, and budget
· Plan, schedule, and execute all phases of projects or programs in accordance with project management processes, policies, guidelines, and corporate governance.
· Develop high-level project workflow and ensure project scopes and milestone dates for all assigned projects.
· Provide project cost forecasting over the life of the project or program.
· Collaborate with internal teams to ensure the successful delivery of products/services.

Project Monitoring and Reporting:
· Prepare project change orders and/or correction actions in collaboration with client, Project Engineer(s) and Operations Manager
· Monitor and report on key metrics, customer satisfaction, and performance against objectives.
· Maintain accurate records of client interactions, agreements, and sales activities in the CRM system.

Project Closure:
· Ensure the orderly closure of projects, including finalizing all project activities, obtaining client acceptance, and conducting post-project evaluations.
· Document lessons learned and share best practices with the organization.

Budget Management:
· Develop and manage project budgets, tracking expenses and ensuring financial goals are met.

Risk Management:
· Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle.

Communication:
· Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
· Maintain clear and consistent communication with all project stakeholders. Provide regular project updated to management and team members.
· Lead project update calls and in person meetings with external clients throughout the project life cycle.
· Monitor and manage expectations of communication between staff and external client.

Customer/Client Relationship Management:
· Build and nurture client relationships, understanding their needs and business objectives.
· Build and understanding of customer organizational structure and decision-making process.
· Serve as a primary point of contact for assigned clients, addressing inquiries, and providing exceptional service.
· Communicate effectively with clients to provide updates, gather feedback, and troubleshoot any issues.
· Proactively identify opportunities to upsell or cross-sell additional offerings to existing customers.
· Prepare and deliver presentations, proposals, and sales materials to clients as needed.
· Stay informed about industry trends and developments to provide value to clients.
· Contribute towards and execute on strategic plan to target new business opportunities.
· Other duties as assigned.

Competencies/Skills: Project Management | Telecommunications Industry | Budget Management | Risk Management | Client Relationship Management | Team Collaboration | Project Planning | Schedule Management | Financial Management | Communication Skills | Project Forecasting | Project Cost Control | Stakeholder Communication | Risk Mitigation | Strategic Planning | Industry Trends | Regulatory Compliance | Safety Standards | Resource Allocation | CAD Software | GIS Systems | Project Manager | Fiber Design Project Manager | Telecommunications Project Manager | Utility Project Manager | Design Project Manager | Fiber to the home Design | FTTH | FTTP | FTTX | Remote

Requirements

• H.S. Diploma or equivalent is required. An Associate's or Bachelor's degree is preferred, but not required;
• 5+ years of relevant industry experience, 3+ years of Project Management experience.
• Management may consider other education and/or work experience to be acceptable for appointment to this position.
• Project management certification preferred.
• Proven experience in project management, with a track record of successfully delivering projects on time and in budget.
• Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities.
• Must be results driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth.
• Demonstrated level of understanding of commonly used project management concepts, practices, and procedures.
• Adaptability and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Available during the “core” work hours of 8:00 a.m. to 5:00 p.m. during the week. Occasional evening and weekend work may be required as duties demand.
• Willing and able to travel regularly, including overnight travel.
• Dependable transportation and valid driver’s license and insurance
• Able to pass a background check/drug test/driving record check.
• Authorized to work in the United States.
• Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods, including sitting at a desk and driving in a vehicle.
• Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods.
• Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must have the physical ability to express or exchange ideas using spoken words and convey detailed or important spoken instructions to other workers accurately, often in a group setting.
• Must have the ability to receive detailed information through oral and written communication.

Responsibilities

• Serve as a mentor and coach to assistant project managers, offering guidance and support.
• Establish, track, and control project cost, scope, schedule, budget, to deliver assigned projects in accordance with contractual agreement.
• Creation of Proposals.
• Lead kickoff meetings and discovery calls.
• Works with Project Engineer on scope, schedule, and budget
• Plan, schedule, and execute all phases of projects or programs in accordance with project management processes, policies, guidelines, and corporate governance.
• Develop high-level project workflow and ensure project scopes and milestone dates for all assigned projects.
• Provide project cost forecasting over the life of the project or program.
• Collaborate with internal teams to ensure the successful delivery of products/services.
• Prepare project change orders and/or correction actions in collaboration with client, Project Engineer(s) and Operations Manager
• Monitor and report on key metrics, customer satisfaction, and performance against objectives.
• Maintain accurate records of client interactions, agreements, and sales activities in the CRM system.
• Ensure the orderly closure of projects, including finalizing all project activities, obtaining client acceptance, and conducting post-project evaluations.
• Document lessons learned and share best practices with the organization.
• Develop and manage project budgets, tracking expenses and ensuring financial goals are met.
• Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies.
• Monitor and manage risks throughout the project life cycle.
• Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
• Maintain clear and consistent communication with all project stakeholders.
• Provide regular project updated to management and team members.
• Lead project update calls and in person meetings with external clients throughout the project life cycle.
• Monitor and manage expectations of communication between staff and external client.
• Build and nurture client relationships, understanding their needs and business objectives.
• Build and understanding of customer organizational structure and decision-making process.
• Serve as a primary point of contact for assigned clients, addressing inquiries, and providing exceptional service.
• Communicate effectively with clients to provide updates, gather feedback, and troubleshoot any issues.
• Proactively identify opportunities to upsell or cross-sell additional offerings to existing customers.
• Prepare and deliver presentations, proposals, and sales materials to clients as needed.
• Stay informed about industry trends and developments to provide value to clients.
• Contribute towards and execute on strategic plan to target new business opportunities.
• Other duties as assigned.

Benefits

• Competitive pay
• Medical, dental and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED