Telecommunications Operator, PBX Services, FT, 10:30A-7P

Baptist Health South Florida • Coral Gables, FL

10d • Onsite

About The Position

Operates multiple-position telephone switchboard to relay incoming, outgoing, and interoffice calls. Performs miscellaneous hospital Telecommunications and clerical duties as needed. Monitors all hospital alarms, performs code paging, and provides patient information. Consistently delivers exceptional service to all callers.

Requirements

• Minimum of one year customer service experience
• Basic computer knowledge
• Good command of written and verbal communication
• Ability to work well under pressure
• Minimum Required Experience: 1 Year

Nice To Haves

• Associate of Arts desired.

Responsibilities

• Operates multiple-position telephone switchboard to relay incoming, outgoing, and interoffice calls.
• Performs miscellaneous hospital Telecommunications and clerical duties as needed.
• Monitors all hospital alarms.
• Performs code paging.
• Provides patient information.
• Consistently delivers exceptional service to all callers.

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED