Telecommunications Manager - 26-03801

NavitasPartners•Austin, TX

About The Position

We are seeking an experienced Telecommunications Manager to lead and oversee Network Services operations. This role involves managing network infrastructure, ensuring service reliability, and supporting strategic initiatives across a complex enterprise environment.

Requirements

Minimum 7 years of experience in supervisory/management roles
Proven ability to lead teams, provide direction, and drive performance
Strong experience managing network operations in enterprise environments
Excellent communication, leadership, and problem-solving skills

Nice To Haves

7+ years of experience with Cisco VoIP solutions (administration, design, and maintenance)
5+ years of experience managing networking teams in complex environments
Experience supporting 24x7x365 network, voice, and video infrastructures
Familiarity with SD-WAN, network monitoring tools (e.g., ThousandEyes, AppDynamics), and security platforms

Responsibilities

Provide leadership and oversight of network services including WAN, LAN, wireless, SD-WAN, and network security
Manage daily operations such as incident management, problem resolution, and service availability
Act as escalation point for critical network and infrastructure issues
Coordinate and prioritize workloads across network and security teams
Support implementation and optimization of SD-WAN and network monitoring tools
Oversee integration of security solutions and compliance with organizational standards
Manage vendor relationships and network-related service contracts
Participate in change management processes and ensure proper documentation
Collaborate with cross-functional teams including infrastructure, telecom, and security
Provide status updates, risk assessments, and mitigation plans to leadership
Maintain network architecture documentation and operational procedures
Support knowledge transfer and continuity planning