Telecommunications Manager 2

MMC Group • Austin, TX

3d • Hybrid

About The Position

We are seeking an experienced Telecommunications Manager II to lead and oversee Network Services operations within a complex enterprise environment. This role is responsible for ensuring the stability, performance, and security of network infrastructure while supporting key initiatives and guiding cross-functional collaboration. This is a hands-on leadership role requiring both strategic oversight and operational execution across networking, telecommunications, and security platforms.

Requirements

• 7+ years of supervisory or management experience, including leading teams, setting direction, and driving performance
• Demonstrated ability to promote collaboration, accountability, and team success

Nice To Haves

• 7+ years of experience with Cisco VoIP administration, design, and maintenance
• 5+ years managing networking teams in highly complex enterprise environments
• Experience supporting 24x7x365 network, voice, and video operations
• Strong background in enterprise networking technologies, infrastructure operations, and security integration

Responsibilities

• Provide leadership and oversight of Network Services operations, including WAN, LAN, wireless, SD-WAN, and network security platforms
• Oversee daily operational activities, including incident management, problem resolution, and service availability
• Act as escalation point for high-priority network and infrastructure issues
• Coordinate and prioritize workload across Network Services teams, including infrastructure and security functions
• Support and drive key initiatives, including:
• SD-WAN implementation and optimization
• Network monitoring and observability tools such as ThousandEyes and AppDynamics
• Security integrations including Secure Workload, next-generation firewalls, and identity services
• Manage vendor relationships and provide oversight of network-related services and contracts
• Ensure compliance with security standards, policies, and regulatory requirements
• Participate in change management processes, ensuring proper documentation and approvals
• Collaborate with Infrastructure Engineering, Data Center, Telecom, and Security teams on cross-functional initiatives
• Provide status reporting, risk identification, and mitigation planning to leadership
• Maintain and update network architecture documentation, processes, and operational procedures
• Support knowledge transfer and continuity planning for the return of the permanent Network Services Manager

Benefits

• MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees