Telecommunications Manager

Defense Information Systems Agency • Arlington, VA

22h

About The Position

This position is recruited under 10 USC 1599f into the Cyber Excepted Service (CES) and does not convey eligibility for conversion to the Competitive Service. It supports the mission of US Cyber Command and is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. The position is located in the DISA J6/C4 Enterprise Directorate.

The Telecommunications Manager plans, organizes, and directs Mobile and Secure Mobile Services Branch operations. The role oversees end-to-end deployment, provisioning, accountability, operations, lifecycle refresh, recovery, and disposal of enterprise unclassified and classified mobile devices and services. It leads mobile telecommunications infrastructure and service-delivery initiatives in coordination with technical, security, logistics, customer, and commercial-carrier stakeholders.

The position provides technical oversight of contractor performance, contract requirements, service metrics, costs, and deliverables to ensure timely, quality, and cost-effective mobile services. It ensures compliance with applicable security, device-handling, records-management, and governance requirements, and resolves operational issues affecting service delivery. This is a supervisory position, subject to a one-year probationary period for supervisory assignment. Telework availability depends on mission requirements and supervisory determination.

Requirements

• Must be a U.S. citizen.
• Males born after December 31, 1959, must be registered or exempt from Selective Service.
• Must receive and maintain a favorable suitability review and security clearance for this national security position, which may require access to classified information.
• Must complete DoD 8140 Foundational Qualifications within 9 months and Residential Qualification requirements overall within 12 months.
• Must meet an individual occupational requirement through relevant undergraduate or graduate education; qualifying technical education in communications/electronics or automatic data processing; or qualifying experience evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements.
• Must have at least one year of experience equivalent to the next lower federal grade level demonstrating competencies necessary for success at GG-14.
• Qualifying experience must include leading or managing telecommunications, wireless, mobile communications, or end-user device services; overseeing service lifecycle operations; coordinating infrastructure projects and service-delivery activities; and monitoring contractor or vendor performance for timely, compliant, and cost-effective support.
• The resume must clearly describe qualifying experience and/or selective placement factors.
• All qualifications must be met within 30 days after the announcement closing date.
• There is no substitution of education for qualifying experience at the GG-14 grade level.
• Must submit to urinalysis for illegal drugs before appointment or placement.

Responsibilities

• Plan, organize, and direct Mobile and Secure Mobile Services Branch operations.
• Assign work, set priorities, manage resources, and evaluate employee performance.
• Oversee deployment, provisioning, accountability, operations, lifecycle refresh, recovery, and disposal of enterprise unclassified and classified mobile devices and services.
• Lead implementation of mobile telecommunications infrastructure and service-delivery initiatives.
• Coordinate with technical, security, logistics, customer, and commercial-carrier stakeholders.
• Provide technical oversight of contractor performance, contract requirements, service metrics, costs, and deliverables.
• Ensure mobile telecommunications operations comply with security, device-handling, records-management, and governance requirements.
• Resolve operational issues affecting service delivery.

Benefits

• Federal employees and their families have access to a comprehensive benefits package.
• Moving costs may be paid.
• Recruitment, relocation, or retention incentives may be authorized.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed