Telecommunications Engineer Specialist - Kingsville, TX

DirectViz Solutions, LLC•Kingsville, TX

6d•Onsite

About The Position

DirectViz Solutions (DVS) is seeking a highly skilled Telecommunications Engineer Specialist to work on-site in Kingsville, TX. DVS is a rapidly growing government contractor that provides strategic services meeting mission IT needs for government clients through innovative information technology solutions and dedicated employees. DVS is an employee-centric employer offering competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs. The ideal candidate is a problem-solving people-person.

Requirements

DoD8570 IAT Level II (eg: Sec+)
Active Secret Clearance
1-3 years' experience in supporting ELMR, Motorola radios or equivalent experience.
Excellent team skills, must be thorough, must have excellent communications skills, written and verbal
Demonstrate initiative and be results oriented with flexibility and tenacity
Demonstrate the ability to continuously adjust priorities to reflect changing circumstances
Ability to work in a dynamic cross-organizational team environment
Strong dedication to provide quality customer service
Effective problem-solving skills and inherent decision-making ability
project manager
Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms.
Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
Physical demands associated with this position may include extensive walking (including stairs) throughout offices and between buildings.
May require use of personal or Government vehicle to drive to local and/or remote office locations.
Be able to maintain awareness during scheduled working hours.
Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)
Able to lift up to 15 pounds.
Excellent verbal and written communication; good command of the English language
Execute tasks independently and work as a team.
Learns and memories routine tasks.
Strong organizational, grammar, business correspondence, and self-management skills
Candidates must be able to perform the essential functions of the position satisfactorily.
If requested, reasonable accommodation will be provided for employees with disabilities.

Responsibilities

Provide superior customer service to internal and external clients by maintaining local and remote computer systems and ensuring all users are equipped with technology to support company goals.
Act as a primary point of contact for incoming support requests.
Deliver technical support, training, and implementation of ELMR systems.
Test, tune and program Motorola based ELMR radios as needed.
Plan, manage, and coordinate the inventory, storage and distribution of radios.
Coordinate with the Regional ELMR Manager/Assistant Manager in the development of talk groups.
Configure Radio Set Identifiers (RSIs) and troubleshoot radio subscriber units and/or network configurations.
Assist the Advanced Services teams with deployments, installations, rollouts, and maintenance.
Escalate issues to Advanced Services and the Management team as appropriate.
Report updates, discrepancies, outages or issues to management.
Other duties and projects as assigned.