Telecomms Technician B-A

American Electric Power•Shreveport, LA

1d•$49 - $53

About The Position

The Telecom Technician B performs intermediate to advanced installation, acceptance testing, documentation, troubleshooting, system testing, maintenance, and repair of telecommunications equipment, systems, infrastructure, and related electronic and optical equipment. The role may involve assisting with or performing higher-level work for training or as assigned. The position is part of an advancement path with increased requirements at the B and A levels; the posting describes the B-level capabilities and qualifications. The technician maintains work records, reports, drawings, and asset data; reads and updates electronic and electrical prints and diagrams; inspects and maintains test equipment, tools, automotive equipment, and safety equipment; and assists with cross-training and guidance for employees in lower classifications. The role requires continuous learning, compliance with company safety rules, NERC CIP requirements, and environmental practices, successful completion of assigned training, and response to emergency callouts. Work may involve overnight and daily travel, planned overtime, and availability for call-outs to support 24x7 operations. The stated physical demand level is inconsistent: the posting first describes Heavy demands and lifting items up to 60 pounds, then lists Medium Work in the compensation section.

Requirements

Associate degree or equivalent two-year technical degree in electrical engineering technology, electronic technology, or a related technology field; or related military training/experience; or high school diploma with at least five years of related work experience or industry knowledge.
Demonstrate knowledge and skills equivalent to a qualifying Telecom Technician C and have a minimum of five years of technical work experience in addition to the education requirement.
For internal AEP candidates only: at least two years of satisfactory experience equivalent to or as a Telecom Technician C (steps C2 and C1), completion of required training for the previous job level, and demonstrated or successfully tested knowledge, skills, and capabilities of an experienced Telecom Technician C.
Possess and maintain a valid state driver’s license.
Demonstrate AEP competencies, a positive attitude, respectful behavior, and genuine support for teammates and leaders.
Demonstrate computer and application skills needed for assigned telecommunications work and documentation.
Demonstrate effective oral and written communication skills.
Meet the stated physical demands, which include lifting, carrying, and installing or removing equipment and other items; the posting describes items up to 60 pounds.
Be available for overnight and daily travel as required, call-outs, and planned overtime to support 24x7 operations.

Nice To Haves

Strong electronics and telecommunications aptitude is desired and essential to success.
Working knowledge and intermediate technical support skills in two or more technologies, and/or advanced skills in one or more assigned technology areas, including utility networks and SCADA, generation and renewables telecom systems, transport systems, land mobile radio, fiber optics, AC/DC power systems, telecom wiring and cabling, networking equipment, infrastructure support equipment, or specialized centers.

Responsibilities

Install, acceptance-test, and document telecommunications equipment and systems at intermediate to advanced levels; assist with or perform higher-level work as assigned or for training.
Troubleshoot, test, maintain, and repair electronic and optical equipment, infrastructure, and systems at intermediate to advanced levels.
Maintain accurate records, reports, drawings, and other data for work performed.
Use telecommunications knowledge to assist and cross-train others in technical disciplines.
Develop competency across multiple technologies or deeper expertise in a specific technology.
Inspect and maintain test equipment, tools, automotive equipment, and safety/protective equipment in good working order and in compliance with requirements.
Read, understand, and update electronic and electrical prints, diagrams, and asset records related to telecommunications equipment and technologies.
Operate the tools and other equipment necessary to perform job duties.
Assist others as requested or assigned and provide training and guidance to employees in lower classifications.
Perform duties in accordance with company safety rules, operating regulations, NERC CIP, and environmental compliance practices.
Respond to emergency callouts as required.
Perform duties defined for lower levels in the Telecom Technician job family and other duties as assigned.
Successfully complete all assigned training.
Provide technical support in two or more technologies at working/intermediate level, and/or advanced-level skills in one or more assigned technology areas.
Travel overnight and daily as required; support resource adjustments as needed and be available for call-outs and planned overtime.