Telecom Systems Lead

Pacific Energy Canada•Vancouver, BC

13d•Hybrid

About The Position

The Telecom Systems Lead is responsible for ensuring all telecom and operational communication systems are designed, implemented, and transitioned into operations effectively. The position acts as a key liaison between project teams and operations, providing technical support, coordination, and validation throughout the project lifecycle, focuses on field communications, safety systems, and plant-level OT telecom infrastructure.

Requirements

Bachelor's degree or diploma in Telecommunications, Information Technology, Engineering, or a related field.
Minimum 10 years of relevant experience in supporting telecom and OT systems, preferably in industrial, energy, or Oil & Gas environments.
Strong understanding of operational requirements in a field or plant environment (e.g., system reliability, ease of use, maintainability).
Hands-on experience with VoIP, SIP, PBX, radio communication systems, and LTE networks
Familiarity with SCADA, DCS, and plant communication systems
Proficient in technical documentation and system lifecycle management.
Excellent communication, coordination, and problem-solving skills.
Industry experience in Oil & Gas, utilities, or critical infrastructure is strongly preferred.
Strong vendor coordination and stakeholder management capability
Accepts responsibility and demonstrates a commitment to the delivery of tasks and targets.
Exceptional written and verbal communication skills.
Ability to be Innovative and vision-oriented with demonstrated ability to undertake strategic planning and implementation.
Ability to work well under pressure, handle multiple tasks, and change priorities within tight time frames.
Demonstrates and seeks accountability within the team.
Ability to work collaboratively within a team environment.
Expertise with a variety of computer programs (programs e.g., Office 365, MS teams, MS Visio, MS Project Control, Teams, Adobe Acrobat, DocuSign, Navisworks, Aconex, SharePoint, Borealis, AutoCAD, etc.)
Motivated and willing to take ownership of tasks.
Energetic in pursuit of continuous improvement processes.
Shares knowledge readily and encourages personal development.
A valid driver’s license and passport (Canadian passport or passport with US Visa).
Must be legally entitled to work in Canada.

Nice To Haves

Experience working with large multi-disciplinary teams and contractors in a multicultural environment is an asset.
Experience working and problem solving with centralized global remote support models and processes.

Responsibilities

Support project delivery by ensuring telecom and operational systems (e.g., VoIP, PBX, SCADA, CCTV, access control, intrusion detection, personnel safety monitoring, marine and terrestrial radio systems, etc.) are designed, configured, and implemented to meet day-to-day operational needs.
Participate in requirement reviews, system design reviews, and system acceptance activities from an operations perspective.
Ensure Telecom and OT systems meet operational requirements including reliability, usability, and maintainability.
Provide technical oversight and support for telecom and OT systems throughout deployment, testing, commissioning, and operational readiness for plant operations.
Coordinate with EPC contractors, vendors, project teams, and operations teams to ensure a smooth transition of telecom and OT systems from project delivery to steady-state operations.
Identify and report operational gaps or risks in proposed telecom and OT system designs or configurations and provide mitigation recommendations.
Monitor system performance and assist in troubleshooting issues post-implementation.
Maintain and update documentation including technical specs, configuration records, and operational procedures.
Ensure integration with SCADA, DCS, and enterprise IT systems
Coordinate, engage, and manage external service providers (e.g., telecom companies, intermediaries, and niche service vendors), including technical clarification, RFP preparation, technical evaluation and contract management, etc.