TELECOM ENGINEER STAFF

Covenant Health•Knoxville, TN
•Onsite

About The Position

Under general supervision, responsible for implementing moderate and typical complex telecom engineering and / or analytical activities associated with one or more technical areas within the telecom function.

Requirements

  • BS in Telecommunications, Computer Science, Electrical Engineering or a related field or equivalent experience.
  • Minimum of six-eight (6-8) years’ experience in telecommunications systems, VOiP, and network planning, design and implementation required.
  • Advanced knowledge of Avaya PBX voice, QoS, and network administration required.
  • Employee must have a valid Tennessee driver’s license Class D and state mandated minimum insurance coverage.
  • Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.

Nice To Haves

  • Additional industry recognized advanced telecommunications training preferred.
  • Knowledge of Avaya Session Manager and Session Boarder Controller preferred.
  • Experience with Telecom test gear and monitoring gear preferred.
  • Knowledge of voice trafficking, VOiP interfacing, and SIP protocol preferred.

Responsibilities

  • Responsible for WAN voice platform programming, interfacing with data transport, SIP, VOiP, Telecom and network designs.
  • Accountable for voice system operational support, assessing and optimizing network design through the use of various Telecom test gear, feasibility studies, and interfacing with outside Telcos.
  • Works under Telecom Engineer Lead on all future casting, PBX upgrades, and voice WAN design including SIP, QoS, VOiP, TDM, and all CTI interfaces.
  • Works with Engineer lead on projects, interfacing with Network data and server groups.
  • Is as a technical resource for all other Telecom staff and fully supports their efforts.
  • Maintains up to date and state of the art technical training, implementation of test gear, and assists other telecom staff in this effort.
  • Local travel required.
  • This position is a role model and mentor for technical team concerning attitude, performance, work ethic, team core values and customer relations.
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