Telecom Attendant

Conifer Health Solutions • Phoenix, AZ

3d

About The Position

To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service.

Requirements

• Must be able to react quickly and calmly to emergency situations and work without direct supervision.
• Must possess good interpersonal skills.
• Must exude excellent communication skills including proper phone etiquette.
• High School Diploma or equivalent GED.

Nice To Haves

• Previous switchboard or telephone experience.

Responsibilities

• Operates the PBX answering incoming and in-house call requests.
• Responds to all emergency codes quickly and calmly with appropriate overhead paging.
• Contacts patients for an address update as indicated by Supervisor.
• Reviews updates in the communication book and initial memos.
• Inventories contents of safe at the beginning of each shift in the presence of a security guard.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED