Tele ICU Tech

BJC HealthCare • St. Louis, MO

20h • Onsite

About The Position

The Tele ICU Tech supports the Tele Critical Care team by coordinating patient admissions and discharges, communicating with providers and nursing staff, and assisting with telemedicine technology. The role supports virtual critical care services across the BJC East region and helps critical care nurses and physicians remotely care for ICU patient populations across the BJC System. This includes enabling immediate care and surveillance for ICU-level admissions through waveform detection, medical record review, and admission into the Tele ICU platform. The role reviews and documents laboratory and ventilator data and best-practice protocol compliance, and collaborates with bedside support teams to ensure life-saving devices are appropriately applied and reviewed.

The position is onsite at The Commons and works rotating 12-hour shifts: 6:00 AM–6:30 PM or 6:00 PM–6:30 AM. The schedule includes every third weekend and 2–3 holidays per year.

Requirements

• High school diploma or GED.
• No experience required.
• Strong communication and technical troubleshooting skills.

Nice To Haves

• Healthcare experience and familiarity with medical terminology.
• Epic experience.
• Associate’s degree in Allied Health.

Responsibilities

• Maintain patient census for assigned HSO’s to facilitate ICU-level surveillance and use of clinical decision support tools.
• Assist in managing patient information across the Tele ICU Center.
• Apply waveform detection to support immediate care and ongoing surveillance for ICU admissions across multiple BJC HSO’s.
• Identify and report electronic trending issues to the Tele ICU RN on admission and on an ongoing basis.
• Retrieve patient data from clients’ clinical information systems and enter it accurately and promptly in the eCare Manager Application (eCM).
• Continuously review charts to gather and validate patient demographics, laboratory data, APACHE data elements, and best-practice protocol standards of care.
• Contribute to APACHE data collection for ICU admissions to support benchmarking of quality indicators, including mortality, length of stay, ventilator days, and best-practice protocol compliance.
• Communicate promptly and professionally with critical care physicians and nurses.
• Ensure electronic systems in the remote monitoring center are maintained to provide continuous surveillance of ICU-level patients.
• Collaborate with bedside support teams, including unit clerks and monitor techs, to ensure life-saving devices are appropriately applied and reviewed.

Benefits

• Comprehensive medical, dental, vision, and life insurance, and legal services available the first day of the month after hire.
• Disability insurance paid for by BJC.
• Annual 4% BJC Automatic Retirement Contribution.
• 401(k) plan with BJC match.
• Tuition assistance available on the first day.
• BJC Institute for Learning and Development.
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off combining vacation, sick days, holidays, and personal time.
• Adoption assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED