Technology System Administrator

Ulteig•Fargo, ND

1d•$79,100 - $107,000•Hybrid

About The Position

The Technology System Administrator is responsible for the administration, configuration, governance, and support of enterprise technology systems, endpoints, collaboration platforms, and applications. This role helps ensure that Ulteig’s technology platforms are secure, reliable, well documented, and optimized for business use. Serving as an escalation point for complex issues, maintaining secure access and configuration standards, supporting adoption of enterprise tools, and partnering with cross-functional teams to improve the employee technology experience.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Information Technology, or a closely related technical field; equivalent experience may be considered.
3–5 years of experience administering enterprise technology systems, SaaS applications, collaboration platforms, or endpoint management tools.
Experience with application governance, identity and access management, enterprise collaboration platforms, endpoint administration, software configuration, patching, and technology support practices.
Demonstrated knowledge of Microsoft 365, Microsoft Teams, SharePoint, Microsoft Entra ID, Active Directory, Windows client administration, Microsoft Intune, and related enterprise technology platforms.
Strong analytical, troubleshooting, and technical problem-solving skills across system, endpoint, identity, collaboration, and application environments.
Excellent communication, documentation, time management, interpersonal, and organizational skills.
Ability to manage multiple priorities, work collaboratively across teams, and deliver reliable support while maintaining strong customer service.
Demonstrates openness to innovation by embracing and applying evolving technology and AI tools to enhance workflows, solve problems, and drive continuous improvement.
Must have authorization to work permanently in the U.S.

Nice To Haves

Microsoft, CompTIA, ITIL, or other relevant technology certifications.
Exposure to scripting, workflow, or automation tools such as PowerShell, Power Automate, Azure Automation, or similar platforms.
Familiarity with ITIL practices, change management processes, and operational support standards.
Understanding of data governance, compliance standards, and secure configuration management practices.
Experience developing documentation, knowledge base content, or change management materials that support user adoption and self-service.

Responsibilities

Administer and configure enterprise systems, collaboration tools, and applications, ensuring secure configurations, reliable performance, and alignment with organizational technology and governance standards.
Support identity and access management across enterprise systems and applications, including Microsoft Active Directory, Microsoft Entra ID, user provisioning, role-based access, permissions, and access reviews in accordance with security and data governance policies.
Administer enterprise collaboration and productivity platforms such as Microsoft Teams, SharePoint, Templafy, Uconnect, Monday.com, TeamsHub, AI tools, and related SaaS platforms to support secure and effective business use.
Develop and maintain governance frameworks for enterprise applications and technology systems, including configuration standards, operational procedures, access models, documentation standards, and data management practices.
Conduct software license reviews and manage license allocation across assigned enterprise applications to support compliance with vendor agreements and optimize platform utilization.
Troubleshoot complex system, endpoint, identity, and application issues related to configuration conflicts, permissions, integrations, patching, and platform functionality, serving as an escalation point from Help Desk support.
Maintain compliance with information security standards by supporting configuration reviews, vulnerability remediation, patch management, access hygiene, and consistent operational practices across assigned technologies.
Create and maintain technical documentation, configuration standards, support runbooks, and internal knowledge resources that improve consistency, repeatability, support efficiency, and self-service enablement.
Partner with business stakeholders and technology teams to advise on the effective use of supported platforms, improve support processes, and identify automation or self-service opportunities that reduce recurring issues.