Technology Support Technician III

Freeport McMoRan•Phoenix, AZ

1d•$36 - $49•Hybrid

About The Position

At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career. Apply Today!     Where You Will Work   Our global headquarters is in Phoenix, Arizona. Several hundred employees support global operations in finance, human resources, information technology, planning and more from the main office, satellite offices or online. Employees working on a flexible schedule collaborate online and in-person at our Collaboration Hub at the Cotton Center in Phoenix. The Collaboration Hub provides an open, flexible workspace for individuals and teams to come together for various business needs. Amenities at the Hub include a working café, phone booths and meeting rooms with technology tools for virtual and in-person collaboration.    Phoenix is the capital of the Grand Canyon State and enjoys mostly bright skies throughout the year. It is the perfect place if you enjoy the outdoors, love sports, concerts and other big city amenities or technology. There are great neighborhoods around Phoenix, with easy access to a major city, nature, the arts and many more amenities.  What You Will DoDeliver expert-level support for a wide range of technologies used across Corporate Mine Operations, ensuring reliability, uptime, and seamless functionality in fast‑paced operational environments. Provide advanced troubleshooting and diagnostic support for network infrastructure, data communication systems, mining technology platforms, reliability and monitoring systems, production systems, network clients, and 2‑way radios. Serve as a technical resource and mentor by guiding other technicians in effective problem resolution, troubleshooting methodologies, and repair procedures. Support complex network and infrastructure components, ensuring optimal performance, security, and adherence to established standards. Collaborate with cross-functional teams to help ensure smooth operations within Command Center and Remote Operations settings. Maintain detailed technical documentation and contribute to continuous improvement of operational procedures.

Requirements

Six (6) years of experience supporting and maintaining information system technologies ANDTwo (2) technical certifications relevant to the role; OR
Eight (8) years of experience supporting and maintaining information system technologies ANDOne (1) technical certification relevant to the role; OR
Ten (10) years of experience supporting and maintaining information system technologies.
Candidates may be required to pass a medical exam.
Candidates must pass all required training and/or testing.
Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.
Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.

Nice To Haves

High School diploma or GED
Associate’s degree in Information Technology or related field
Bachelor’s degree in MIS/IT or related discipline
CompTIA Network+ or equivalent certification
Rajant, Cisco, or similar network certifications

Responsibilities

Deliver expert-level support for a wide range of technologies used across Corporate Mine Operations, ensuring reliability, uptime, and seamless functionality in fast‑paced operational environments.
Provide advanced troubleshooting and diagnostic support for network infrastructure, data communication systems, mining technology platforms, reliability and monitoring systems, production systems, network clients, and 2‑way radios.
Serve as a technical resource and mentor by guiding other technicians in effective problem resolution, troubleshooting methodologies, and repair procedures.
Support complex network and infrastructure components, ensuring optimal performance, security, and adherence to established standards.
Collaborate with cross-functional teams to help ensure smooth operations within Command Center and Remote Operations settings.
Maintain detailed technical documentation and contribute to continuous improvement of operational procedures.