Technology Support Intern

The Old Dominion GroupMidlothian, VA
9d$21Onsite

About The Position

To increase operational efficiency and reduce unnecessary costs, we are proposing a short-term, paid, part-time position for a college student targeting the spring semester (starting as early as this June, depending on the candidate) This position, titled Technology Support Intern, will provide hands-on exposure to IT support and technical operations while handling essential administrative and organizational tasks that the full-time IT team currently lacks bandwidth to complete.

Responsibilities

  • Work with the IT team to set up, upgrade, and decommission, and track company assets, including Laptops, iPhones, and iPads
  • Audit devices (location/ownership) to ensure accurate tracking and decommission unused assets
  • Update 3rd party provider account details and ensure the records are accurate
  • Validate software licensing and eliminate redundant subscriptions
  • Maintain internal IT documentation (asset lists, user guides, process notes)
  • Organize the supply closet and ensure spare equipment is tracked and accessible
  • Assist with organizing the supply closet and ensuring spare equipment and accessories are cataloged and accessible.
  • Assist in maintaining internal IT documentation, including asset lists, user guides, and process notes.
  • Assist Helpdesk with End User Support tasks, based on interest.
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