Technology Strategy & Transformation, Senior Manager

PwC•Toronto, ON

21d•$168,000 - $218,000•Hybrid

About The Position

At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage. The Opportunity: As a Technology Strategy & Transformation, Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. We are seeking candidates with cross-industry experience, and particular strengths in CPG/Retail, Utilities, Transportation & Logistics, or Telecom are preferred. Your role will include, but isn’t limited to: Lead technology strategy and transformation programmes, with a focus on infrastructure, AI, data, and digital technologies across a variety of industries. Gather and analyse client information to develop actionable, data-driven insights and support platform and channel strategies, adapting methods to meet the needs of diverse industry sectors. Lead client engagements to understand business and technology strategies, conducting research, interviews, and hypothesis testing in support of transformation initiatives across multiple sectors. Demonstrate direct experience driving strategic transformation in technology-driven environments, including cloud, data, AI, GenAI, AIOps, and digital infrastructure. Lead the identification and prioritization of business and technology requirements for clients, ensuring alignment with infrastructure and digital transformation objectives across sectors. Support programme and project management by leveraging hands-on knowledge of technology transformation processes, with a focus on infrastructure and AI-driven solutions. Apply strategic delivery skills to drive implementation of technology solutions—spanning infrastructure, digital, and AI—for clients in multiple industries. Deliver client projects on time and within budget, utilizing proven project management approaches and exceeding client expectations through strong team performance and stakeholder management in technology transformations. Work directly with clients to integrate People, Process and Technology (Data) components into meaningful, value added solutions Build and maintain effective, trusting and collaborative client relationships at multiple levels Collaborate with team members at various levels to lead and develop compelling client proposals, white papers, thought leadership and point of view, describing the business challenge and proposed business and technology solutions, scope, risks and dependencies Contribute to building a strong and sustainable PwC culture through effective employee engagement, mentoring and coaching team members through timely, meaningful verbal and written feedback

Requirements

Significant experience within Technology transformation, operations, and / or strategy
Significant experience with strategy and transformation in one or more of the following: infrastructure, data, AI/GenAI/Agentic, AIOps/SRE, digital
Prior work experience with a technology strategy consulting group or strategy and transformation within a CIO organization
Hands on project delivery experience with technology domains including and not limited to: Cloud transformation and Data strategies; Process Automation; Agentic AI reinvention; Infrastructure (AIOps/SRE); Digitization; Full Stack Software Delivery
A proven track record of successful project completion and a demonstrated ability to manage client communications and expectations
Strong technical leadership skills and business analysis skills
Proactive and logical approach to information gathering with an ability to synthesize complex ideas and present information clearly and effectively
Capable to build relationships which are genuine and rooted in trust with clients and technical teams
Solid opportunity identification and progression acumen, including business development, pricing, client relationship development, retention and management
Ability to thrive in an environment of pressing deadlines and changing conditions
Willingness to take initiative and assume responsibility
A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard
An ability to travel to client sites across Canada

Nice To Haves

Strong understanding of one or more business domains within CPG/Retail, Utilities, Transportation & Logistics, or Telecom

Responsibilities

Lead technology strategy and transformation programmes, with a focus on infrastructure, AI, data, and digital technologies across a variety of industries.
Gather and analyse client information to develop actionable, data-driven insights and support platform and channel strategies, adapting methods to meet the needs of diverse industry sectors.
Lead client engagements to understand business and technology strategies, conducting research, interviews, and hypothesis testing in support of transformation initiatives across multiple sectors.
Demonstrate direct experience driving strategic transformation in technology-driven environments, including cloud, data, AI, GenAI, AIOps, and digital infrastructure.
Lead the identification and prioritization of business and technology requirements for clients, ensuring alignment with infrastructure and digital transformation objectives across sectors.
Support programme and project management by leveraging hands-on knowledge of technology transformation processes, with a focus on infrastructure and AI-driven solutions.
Apply strategic delivery skills to drive implementation of technology solutions—spanning infrastructure, digital, and AI—for clients in multiple industries.
Deliver client projects on time and within budget, utilizing proven project management approaches and exceeding client expectations through strong team performance and stakeholder management in technology transformations.
Work directly with clients to integrate People, Process and Technology (Data) components into meaningful, value added solutions
Build and maintain effective, trusting and collaborative client relationships at multiple levels
Collaborate with team members at various levels to lead and develop compelling client proposals, white papers, thought leadership and point of view, describing the business challenge and proposed business and technology solutions, scope, risks and dependencies
Contribute to building a strong and sustainable PwC culture through effective employee engagement, mentoring and coaching team members through timely, meaningful verbal and written feedback

Benefits

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume