Technology Strategy Analyst

New Charter Technologies•Lubbock, TX

2d•Onsite

About The Position

At CTSI, we are seeking a Technology Strategy Analyst to join our Technology Consulting team in Lubbock, Texas. In this role, you will serve as a client-facing strategic advisor, conducting business reviews, presenting technology recommendations, and helping clients align IT investments with their business goals. You’ll gather and analyze data, generate reports, and lead discussions with clients and internal stakeholders. Additionally, you will create and maintain complex Excel spreadsheets and develop Power BI dashboards that provide meaningful business insights. Strong communication and presentation skills are essential for success in this role. To be successful in this role, you should possess strong communication, analytical, and relationship-building skills, along with a proactive and strategic mindset. This is a highly client-facing position that requires confidence presenting information and building trusted relationships with business leaders. Experience in customer-facing roles, business consulting, or technology strategy is highly valued. Proficiency with Excel is required, and experience creating Power BI dashboards and visualizations is highly desired.

Requirements

High School Diploma required
Strong verbal and written communication skills
Intermediate to advanced Microsoft Excel skills, including working with large datasets
Experience creating reports, dashboards, or business presentations
Ability to communicate technical concepts to non-technical audiences
Strong organizational, analytical, and problem-solving skills
General working knowledge of the computer and technology industry
Ability to sit and work at a computer for extended periods
Ability to communicate effectively in person, by phone, and through video conferencing
Ability to occasionally lift and carry standard office equipment and materials

Nice To Haves

College experience preferred
Pursuing or holding a degree in Technical Communications, Business, Information Technology, or a related field preferred
Power BI dashboard development and data visualization experience highly desired

Responsibilities

Schedule and conduct business reviews with clients, CTSI Technology Consultants, and Technical Account Managers
Gather, analyze, and interpret data to support business reviews and strategic recommendations
Generate reports, dashboards, and presentations that provide actionable business and technology insights
Lead client-facing business reviews and present technology roadmaps aligned with client objectives
Attend monthly business reviews for key clients, document meeting notes, and distribute follow-up summaries
Serve as a strategic, proactive resource to help clients achieve their business and technology goals
Design and improve value-driven reporting tools and processes
Assist the Technology Consulting Group with client IT lifecycle management planning
Create and maintain shared Excel spreadsheets used across the consulting team
Develop and maintain Power BI dashboards to visualize key business and technology metrics