Technology Strategic Remediation Operations Director - Truist Protection Services

Truist Financial Corporation•Atlanta, GA

26d

About The Position

Lead overall Governance and Operations for Strategic Remediation function. This includes establishing and implementing program structure and operations team to drive program adoption and crisp operational execution of program. The Strategic Remediation Director will also be responsible for risk oversight of issues within the Strategic Remediation portfolio designated as ET-wide (not assigned to a specific division or vertical, i.e., financial risk, resource management). ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Establish and lead Truist Technology Strategic Remediation Governance and Operations function to design and implement operational program management structure to support execution of strategic remediation plans within program portfolio, including program charter, governing documents, adoption efforts and maturity roadmap. 2. Oversee functions to drive: a. Project management structure including portfolio management, status reporting, communication, education, and engagement routines. b. Management of regulatory exams, responses, and routines on behalf of program; serve as point of contact for Truist Regulatory Relations internal team. c. Ownership and accountability for remediation of ET-wide macro concerns not owned by a technology vertical - i.e., Finance and Resource Management. 3. Work in tight alignment with the Head of Strategic Remediation, ET senior leadership and Business Management Offices to drive adoption of program. 4. Build and/or influence organizational support structures to ensure prioritization and ongoing sustainability of solutions put in place as an outcome of this work, i.e. influence processes to prioritize strategic remediation initiatives across HR/Risk/Finance/business dimensions, socialize and educate key partners, create/enhance tracking, reporting, metrics, escalation paths, interrogation of existing or needed policies and procedures, leading project-level reviews. 5. Build and lead a team with appropriate qualifications and experience to design, drive, manage and support this effort. 6. Work across ET Technology Integration and Performance functions to weave Technology Strategic Remediation program/portfolio remediation insights into overall efforts. 7. Lead ET coordination with centralized risk oversight functions to ensure all workstream reporting, communication and requirements are fulfilled on time with quality.

Requirements

Demonstrable in-depth understanding of enterprise financial services technology organizations, structure, technology and associated risk landscapes.
Significant experience managing high priority programs and initiatives, inclusive of initial conceptual design through delivery and ongoing sustainability.
Regulatory and risk management experience in a large financial services technology organization.
MBA or equivalent experience with expertise in Technology and Risk Management across Lines of Defense.
10+ years of experience in an enterprise technology environment.
Demonstrated experience leading large, complex/critical technology projects.
Experience influencing strategy, processes, and/or risk management efforts for large organizations, inclusive of implementation and/or closing risk-related programs related to technology resilience/BCDR, implementing technology change, allocating budgets, business case development, cost modeling, business and technical requirements analysis, vendor assessment and selection, and related nuances of enterprise technology risk management.
Proactive, driven professional with the ability to operate effectively from the conceptual stage through to successful implementation amidst frequent change.

Nice To Haves

Truist Enterprise Technology risk management experience
Experience directly with the Truist Technology Strategic Remediation portfolio, overall program effort, workstreams, cadences.
Established relationships with key functions and partners within Truist. Understanding of existing organizational structures and navigation.

Responsibilities

Establish and lead Truist Technology Strategic Remediation Governance and Operations function to design and implement operational program management structure to support execution of strategic remediation plans within program portfolio, including program charter, governing documents, adoption efforts and maturity roadmap.
Oversee functions to drive: a. Project management structure including portfolio management, status reporting, communication, education, and engagement routines. b. Management of regulatory exams, responses, and routines on behalf of program; serve as point of contact for Truist Regulatory Relations internal team. c. Ownership and accountability for remediation of ET-wide macro concerns not owned by a technology vertical - i.e., Finance and Resource Management.
Work in tight alignment with the Head of Strategic Remediation, ET senior leadership and Business Management Offices to drive adoption of program.
Build and/or influence organizational support structures to ensure prioritization and ongoing sustainability of solutions put in place as an outcome of this work, i.e. influence processes to prioritize strategic remediation initiatives across HR/Risk/Finance/business dimensions, socialize and educate key partners, create/enhance tracking, reporting, metrics, escalation paths, interrogation of existing or needed policies and procedures, leading project-level reviews.
Build and lead a team with appropriate qualifications and experience to design, drive, manage and support this effort.
Work across ET Technology Integration and Performance functions to weave Technology Strategic Remediation program/portfolio remediation insights into overall efforts.
Lead ET coordination with centralized risk oversight functions to ensure all workstream reporting, communication and requirements are fulfilled on time with quality.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

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