Technology Specialist

Alpha Delta Pi Sorority•Atlanta, GA

1d•Hybrid

About The Position

The Technology Specialist designs, develops, and supports technology solutions that improve organizational effectiveness through systems integration, automation, application development, and process improvement. This role is primarily responsible for configuring systems, developing applications, and implementing technology solutions that support the flow of information across disparate systems. Work may involve automation platforms, internal and external APIs, custom software development, AI-assisted solutions, and other technologies as appropriate. This role is responsible for managing IT projects in collaboration with staff, volunteers, chapters, and members as stakeholders. Typical projects include creating and enhancing online forms, developing workflow automations, implementing integrations between systems such as the member database and chapter financial system, and identifying opportunities to improve efficiency through technology.

Requirements

Bachelor's degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field preferred; equivalent combination of education and experience will be considered.
Three or more years of experience in application development, systems integration, business process automation, or a related technology role preferred.
Experience designing, implementing, and supporting technology solutions that improve business processes and organizational efficiency.
Experience developing and maintaining integrations between enterprise applications using APIs, automation platforms, or custom software solutions.
Experience with the following programming languages, technologies, and AI tools: PHP, .NET, JavaScript, HTML, REST, ChatGPT, Claude Code, MCP, webhooks, WordPress, SQL.
Experience with business process analysis, workflow design, process improvement methodologies, project management, and technology implementation.
Working knowledge of cloud-based applications, web technologies, authentication methods, databases, reporting tools, and modern integration techniques.
Ability to quickly learn and apply new technologies, software platforms, and AI-assisted tools.
Strong analytical, troubleshooting, project management, communication, and problem-solving skills.
Ability to communicate technical concepts effectively to technical and non-technical audiences.
Strong organizational skills with the ability to manage multiple priorities and projects while maintaining attention to detail.
Commitment to maintaining data security, confidentiality, and organizational technology standards.

Responsibilities

Design, develop, configure, and maintain technology solutions that improve organizational efficiency and support business operations.
Develop and maintain integrations between internal and third-party systems using APIs, automation platforms, and custom software solutions.
Configure and enhance enterprise applications, workflows, and automated processes to support evolving organizational needs.
Develop technical documentation and standards that support sustainable and secure technology solutions.
Analyze business processes and identify opportunities to streamline workflows, automate manual tasks, and improve operational efficiency.
Collaborate with staff, volunteers, chapters, vendors, and other stakeholders to gather requirements and recommend technology solutions.
Research, evaluate, and implement emerging technologies, including AI-assisted tools, where they provide measurable organizational value.
Manage assigned technology projects from planning through implementation, including defining requirements, coordinating stakeholders, tracking progress, and ensuring successful delivery.
Coordinate system updates, software deployments, and configuration changes while minimizing disruption to operations.
Ensure the accuracy, consistency, and integrity of data exchanged between systems.
Design, develop, and maintain reports, dashboards, and analytical tools that provide meaningful business insights.
Create and maintain technical documentation for systems, integrations, workflows, and applications.
Develop and maintain testing procedures to ensure the reliability and accuracy of technology solutions.
Troubleshoot complex application, integration, and data issues and implement appropriate resolutions.
Provide technical guidance and training to staff to support effective use of organizational systems, applications, and automated processes.
Assist in establishing and promoting technology standards, best practices, and security guidelines.
Maintain current knowledge of technology trends, platforms, and best practices.
Perform other duties and special projects, as assigned.