Technology Solution Manager (Finance)

Goodwin Procter • Boston, DC

1d

About The Position

Goodwin is seeking a Technology Solutions Manager to lead technology strategy and delivery across the Matter-to-Cash (M2C) lifecycle, from matter intake through billing, collections, and cash application. This role serves as the primary liaison between business stakeholders (Finance, Pricing, Billing, Collections, Practice Operations) and Enterprise Applications. The manager will be responsible for defining the end-to-end process vision, translating business needs into functional and technical requirements, and ensuring the delivery of scalable, integrated solutions that improve efficiency, data integrity, and revenue realization. The position is part of Goodwin's Global Operations Team, which collaborates with colleagues from varied backgrounds and experiences, fostering an environment of cross-functional learning, networking, and collaboration. The team partners with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation, dispute resolution, regulatory compliance, advisory services, and complex transactions. Goodwin emphasizes integrity, ingenuity, agility, and ambition, and has been recognized as the 'Best Business Team' by The American Lawyer.

Requirements

• Bachelor’s degree in information systems, Business, Finance, or related field.
• 6–10+ years of experience in technology solutions, product management, or business systems roles.
• End-to-end process thinking (not siloed systems view)
• Strong translation between business needs and technical delivery
• Stakeholder alignment and influence across functions
• Structured problem-solving and execution discipline
• Clear communication with both technical and non-technical audiences
• Experience working across end-to-end business processes (e.g., order-to-cash, matter-to-cash, or similar).
• Proven ability to translate complex, cross-functional requirements into scalable solutions.
• Strong stakeholder management across both business and technical teams.
• Experience in legal or professional services environments.

Nice To Haves

• Familiarity with systems such as Aderant Expert, billing platforms, or Intapp matter management systems.
• Experience with process optimization, workflow automation, and system integrations.
• Exposure to data/reporting platforms and AI/automation initiatives.
• Agile / Scrum experience (Product Owner or equivalent).

Responsibilities

• Serve as the primary interface across M2C stakeholders (Matter Intake, Pricing, Billing, Collections, Finance, Practice Operations).
• Own and evolve the end-to-end Matter-to-Cash process vision and roadmap.
• Identify process gaps, inefficiencies, and automation opportunities across the lifecycle.
• Translate cross-functional business needs into end-to-end process flows, functional specs, and technical requirements.
• Ensure solutions are designed with upstream/downstream impacts in mind (e.g., matter setup → billing → collections).
• Partner with architects and engineers to deliver scalable, integrated solutions.
• Act as product owner or delivery lead for M2C initiatives, prioritizing work across multiple stakeholders.
• Ensure alignment across teams and manage trade-offs between process standardization and business flexibility.
• Oversee UAT and ensure solutions meet defined business outcomes.
• Maintain a holistic view of systems supporting M2C (e.g., matter management, pricing tools, billing platforms, reporting).
• Drive data consistency and integrity across systems and handoffs.
• Support integration strategies and data flows across the application landscape.
• Drive adoption of new processes and tools across attorney and business user groups.
• Develop documentation, training, and communication plans to support change.
• Provide regular updates to leadership on progress, risks, and outcomes.

Benefits

• Health, dental, and vision insurance
• Life and disability insurance
• Retirement & Savings Plan
• Emergency back-up child and adult care
• Paid vacation, sick time off, and holidays
• Professional development and career advancement opportunities
• Employee recognition and reward programs
• Employee wellness and assistance programs
• Employee discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees