Technology Services Strategic Vendor Manager

Ascension•Remote,

5d•$116,413 - $162,273•Remote

About The Position

Own the end-to-end management of assigned strategic technology suppliers, establishing relationship strategies, governance plans, stakeholder alignment, and clear accountability for service performance, commercial value, risk management, continuous improvement, and business outcomes. Lead commercial and contract-management activities throughout the supplier lifecycle, including analyzing and administering SOWs, amendments, service levels, pricing, deliverables, and other obligations; lead or support complex sourcing events, renewal strategies, negotiations, and dispute resolution in partnership with Procurement, Legal, Finance, and business and technology leaders. Monitor supplier performance, financial and commercial results, contractual compliance, and material risks through accurate scorecards, obligation trackers, risk and issue logs, and trend analysis; identify gaps and drive timely remediation, improvement plans, commercial recoveries, and supplier-led innovation. Lead recurring governance forums, strategic reviews, and executive escalations; synthesize complex performance, contractual, financial, and risk information into concise executive-ready materials, recommendations, decisions, and follow-up actions while maintaining trusted relationships with enterprise and supplier leadership. Operate independently across multiple complex priorities with exceptional attention to detail, sound judgment, urgency, and follow-through; maintain complete and accurate documentation, coordinate cross-functional dependencies, improve supplier-management processes, and escalate material issues appropriately.

Requirements

High School diploma equivalency with 3 years of cumulative experience OR Associate'sdegree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
Experience managing complex technology outsourcing or managed-service-provider relationships, particularly application development and maintenance services within healthcare or another highly regulated environment.
Demonstrated contracting and strategic sourcing experience, including competitive sourcing events, supplier evaluation, development and negotiation of SOWs and amendments, SLA and pricing analysis, renewals, and contractual dispute or remediation support.
Exceptional written and verbal executive communication, analytical and commercial judgment, and a demonstrated ability to influence stakeholders, build consensus, and deliver accurate results autonomously in a complex, highly matrixed environment.

Nice To Haves

Certification credentialed from the International Association of Information Technology Asset Managers preferred.
3 years of leadership or management experience preferred.

Responsibilities

Own the end-to-end management of assigned strategic technology suppliers, establishing relationship strategies, governance plans, stakeholder alignment, and clear accountability for service performance, commercial value, risk management, continuous improvement, and business outcomes.
Lead commercial and contract-management activities throughout the supplier lifecycle, including analyzing and administering SOWs, amendments, service levels, pricing, deliverables, and other obligations; lead or support complex sourcing events, renewal strategies, negotiations, and dispute resolution in partnership with Procurement, Legal, Finance, and business and technology leaders.
Monitor supplier performance, financial and commercial results, contractual compliance, and material risks through accurate scorecards, obligation trackers, risk and issue logs, and trend analysis; identify gaps and drive timely remediation, improvement plans, commercial recoveries, and supplier-led innovation.
Lead recurring governance forums, strategic reviews, and executive escalations; synthesize complex performance, contractual, financial, and risk information into concise executive-ready materials, recommendations, decisions, and follow-up actions while maintaining trusted relationships with enterprise and supplier leadership.
Operate independently across multiple complex priorities with exceptional attention to detail, sound judgment, urgency, and follow-through; maintain complete and accurate documentation, coordinate cross-functional dependencies, improve supplier-management processes, and escalate material issues appropriately.