Technology Services Engineer II (IAM)

Pax8

4d•$65,000 - $95,000•Hybrid

About The Position

Pax8 is hiring a Technology Services Engineer II specialising in Identity and Access Management, to help strengthen secure access, automation, and enterprise technology operations across our fast-growing global cloud marketplace. This is a brilliant opportunity to join a Technology Services team working at the centre of identity, access, automation, and infrastructure enablement. You’ll support the technology that keeps Pax8 people connected, secure, and productive, while contributing to high-impact projects across Microsoft Entra, Microsoft Azure, vendor portals, service principals, access packages, automation, and infrastructure as code. As Pax8 continues its AI journey, you’ll join at a time when technology, automation, and intelligent tools are reshaping how we work. You don’t need to be an AI expert, but you’ll be encouraged to use new tools, experiment thoughtfully, and grow alongside emerging technology that helps our teams move faster, smarter, and more securely.

Requirements

Solid working proficiency with Azure AD / Entra ID, Intune, SSO, endpoint management, and identity lifecycle operations with minimal supervision
Familiarity with access governance concepts — RBAC/ABAC, least-privilege, and access reviews
Competent with ServiceNow and Atlassian for workflow management, change requests, and documenting technical work
Independently supports application onboarding and updates, validating requirements and performing testing
Working skill in automation/scripting to streamline repetitive tasks (Python, PowerShell, Power Automate, Terraform)
Good understanding of cloud infrastructure concepts (Azure/AWS IAM, networking basics, storage, compute)
Demonstrates practical application of Agile and DevOps practices
Understanding of ITIL processes, including incident, change, and problem management
Strong troubleshooting capabilities; begins identifying root causes
Reliable collaborator who contributes to team deliverables and small projects
Communicates clearly with peers, stakeholders, and end users
Apply security best practices in daily work

Nice To Haves

Working experience with Okta or a comparable identity platform is a strong plus
Relevant qualifications such as ITIL 4 Foundation, Microsoft identity or Azure certifications, Okta, Terraform, Security+, ServiceNow, PowerShell, or Python learning are welcome, but not essential if you can demonstrate equivalent practical experience.

Responsibilities

Supporting identity and access projects across Microsoft Entra, Microsoft Azure, Microsoft Partner Centre, and related enterprise systems
Helping deliver automation and infrastructure as code initiatives using tools such as Terraform, Power Automate, PowerShell, Python, and n8n
Supporting secure access across employee accounts, vendor portals, service principals, enterprise applications, provisioning groups, and access packages
Helping reduce security debt by contributing to clean-up, governance, and improvement work across identity and access environments
Working closely with Technology Services, Security Operations, Trust and Security, Global IT, corporate teams, and vendor partners
Creating clear documentation, improving knowledge base content, and helping make processes easier to understand and repeat
Contributing to daily stand-ups, project delivery in Jira, change advisory discussions, and continuous improvement work