Technology Representative - Richmond

Arthrex Richmond•Glen Allen, VA

2d•$55,000 - $70,000•Hybrid

About The Position

The primary responsibility of the Technology Representative (TR) is to support, assist, and contribute to the predetermined sales goals and quotas within the assigned team’s territory. The TR must be knowledgeable in Arthrex’s extensive product offerings, including but not limited to techniques, features, benefits, and value proposition. This is a sales role that requires travel between the office and various customer sites.

Requirements

Bachelor’s degree, or equivalent relevant experience
Familiarity with medical terminology, anatomy and pathology
Valid driver’s license, clean driving record and reliable transportation
Adaptability and critical thinking skills
Problem-solving skills and ability to provide action-oriented solutions
Embody and demonstrate a competitive spirit
Self-motivated with strong organizational and time management abilities
Excellent communication, negotiation, and interpersonal skills
Resilience and adaptability in a competitive sales environment
Willingness and ability to travel frequently
Proficiency in using Microsoft Office and smart phone technology

Responsibilities

Develop and maintain strong working relationships with direct and indirect customers to grow and develop business within the assigned territory
Promote and sell medical products, devices, or supplies to achieve sales targets
Conduct product demonstrations and presentations to explain features, benefits, and usage
Assist in covering surgical cases in assigned territory
Participate in training sessions and workshops to enhance knowledge and skills
Stay updated on industry trends, competitor activities, and new product developments
Manage a designated sales territory, including scheduling, and attending client meetings
Provide after-sales support, addressing client inquiries and resolving product issues
Ensure the safe and effective use of our products in the operating room by providing clinical and educational value
Maintain accurate records of sales activities, customer interactions, and orders
Pick up, transport, deliver and maintain supplies and inventory required for demos, sales and cases
Complete calls, customer visits, appointments as efforts to make sales and meet/exceed quotas
Respond promptly to all chatters, emails, calls and other essential communications
Ensure compliance with healthcare regulations, company policies, ethical sales practices and credentialing requirements
Travel to and arrive early as needed to job sites, meetings, appointments, surgeries and training events