Technology - Project Manager

Metro Credit Union•Chelsea, MA

1d•$112,000 - $151,000•Hybrid

About The Position

The Technical Project Manager drives high‑impact technology initiatives from idea to execution, turning complex technical requirements into successful, on‑time project outcomes. This role partners closely with Technology teams, business stakeholders, and external vendors to lead planning, execution, and delivery while proactively managing timelines, budgets, risks, and dependencies. Ideal candidates are energized by solving problems, thrive in fast‑moving environments, and are motivated by delivering technology solutions that make a real difference.

Requirements

Bachelor’s degree or equivalent combination of education and professional experience required.
Minimum of 5 years of project management experience is highly preferred.
Prior experience within financial services, banking, fintech, or other regulated environments strongly preferred.
Demonstrated experience delivering technology-enabled initiatives and with cross-departmental teams.
Excellent analytical, problem-solving, and decision-making skills
Strong leadership, communication, and interpersonal skills with the ability to work collaboratively with cross-functional teams.
Ability to manage multiple projects simultaneously with competing priorities.
Strong knowledge of regulatory compliance requirements for financial institutions.

Nice To Haves

Certification in project management is preferred.
Advanced knowledge of computer software and/or exposure to project management software.

Responsibilities

Lead the initiation, planning, execution, monitoring, and closure of multiple concurrent projects with varying scope, complexity, and risk.
Develop and manage comprehensive project plans, including scope, schedules, dependencies, budgets, resources, and success metrics.
Lead cross functional teams across the organization, ensuring clear roles, responsibilities, and governance.
Translate business requirements into actionable delivery roadmaps and coordinate testing, release readiness, and go live activities to ensure smooth implementation.
Proactively identify, assess, and manage project risks, issues, dependencies, and change impacts; escalate with mitigation strategies and recommendations.
Lead change management activities, including communication planning, readiness assessments, training coordination, and postimplementation support.
Facilitate project and change meetings; document decisions, action items, and outcomes, and maintain project artifacts and change logs.
Provide reporting on project health, milestones, risks, and outcomes.
Capture lessons learned, drive continuous improvement in project delivery practices, and contribute to the maturity of project and change management capabilities.
Support execution of project and change tasks as needed and perform additional duties as assigned.

Benefits

Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays and provides 100% coverage on prescription copays.
All staff eligible for annual bonus and annual (vesting) retention bonus
3 weeks paid vacation per year; 11 paid holidays
401(k) with matching plan and Safe Harbor Plan – Metro contributes 3% regardless of your contribution
Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D); access to no-interest loans; $150/Quarter reimbursements for wellness and lifestyle expenses
Discounts on Pet Insurance
Strong growth opportunities – attain your long-term career goals at Metro
Individual Development Plan
Position-related or job-related tuition assistance (1 year eligibility)
Superb in-house training programs