Technology Program Manager

Royal Bank of Canada • Toronto, ON

10d • Onsite

About The Position

The Technology Program Manager position is responsible for the planning and successful delivery of long term and/or complex technology projects or programs within a specific business unit. This role involves leading matrixed project team members, building technology project governance structures, and developing delivery plans to achieve business goals. The manager is instrumental in driving and tracking project activities, schedule, scope, and budget, as well as negotiating plan changes and communicating effectively with all stakeholders. Success is measured by the initiative's delivery within timeline, budget, and scope expectations.

Requirements

• Minimum 5 years’ experience with project/program management methodologies, project management tools and techniques across all project activities along with Bachelor’s degree or equivalent education in a relevant field
• Minimum 2 years’ experience managing technology projects and/or programs; be able to manage highly complex technology projects/programs involving large teams
• Expert level skills in financial & stakeholder management; the role will require presenting to Sr. leaders.
• Excellent presentation skills with a demonstrated ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Well-developed analytical skills and demonstrated ability to provide clarity to complex issues and synthesize large amounts of information
• Must be able to create highly complex MS Project plans, MS PowerPoint decks and Excel workbooks

Nice To Haves

• Agile Scrum Master Certification preferred and/or 2 years of Agile Scrum Master experience
• Banking or financial industry experience to support the design and/or vendor product selection to solve corporate wide issues or enhancements

Responsibilities

• Independently manages multiple highly complex long-term projects and/or programs with significant impact on business processes and technology used firm wide
• Influences strategic direction and develops tactical plans with substantial latitude
• Provides comprehensive solutions to complex problems and has extensive contact with internal clients and the business
• Independently manages complex projects and programs from proposal and requirements definition to project planning and implementation, using broad and extensive input from industry and/or business unit subject matter experts
• Independently manages highly complex project, program and/or portfolio budgets
• Independently drives and manages project, program and/or portfolio activities relating to meeting objectives, budgets, scope, quality standards and schedules
• Performs project risk assessments, including identifying key risk factors, providing effective mitigation strategies and assigning contingency action plans to both schedules and budgets
• Manages projects and teams, including applying established methodologies, using change control templates and processes; managing time and recording activities using defined scheduling tools; monitoring budgets; coordinating resource acquisition and utilization; serving as a liaison with internal customers and external suppliers; and communicating regularly with project stakeholders.
• Interfaces with all levels of management throughout the bank
• Displays creativity when designing solutions to problems
• Creates formalized reports and presentations and presents them to senior and executive level management
• Creates effective governance structures and routines that consider strategic goals, existing project portfolios and multi-divisional impacts
• Contributes effectively to the collective team effort and offers ideas and solutions to complex problems
• Recognized as a trusted mentor and leader throughout the bank and is a credible role model to junior staff and peers
• Leads Solution selection and implementation which impacts critical Bank units or functions
• Participates in long-range planning and development of application or product roadmaps with business owners

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees