Technology Product Owner

Owens & Minor • Mechanicsville, VA

19h • Onsite

About The Position

Operates as a business liaison between Owens & Minor sales teams, internal customers, and IT department, identifying and delivering functionality that enables the business strategy of the Services team. Represents the Services and Services Sales team on technology projects and releases that enhance performance and improve capabilities in support of business goals. Collaborates with stakeholders and development teams and other functional areas to ensure appropriate integration, prioritization, and alignment across all impacted areas for new capabilities, features and enhancements. Creates and maintains a Product Backlog for the development team to ensure the highest priority business requests are clearly defined and delivered in a predictable manner.

Requirements

• Bachelor’s degree required; focus in Information Systems, Technical Project Management, or Business
• 5 or more year of product owner experience for a software development team
• 7 or more years of process improvement and/or project management experience, preferably with a technology emphasis
• Extensive experience working with Agile delivery teams, SaaS platforms, Shared Services, Change Management, Continuous Improvement, and Process Optimization
• Expertise with Agile work tracking tools (Azure DevOps, Jira, VersionOne)
• MS Excel and Access
• Ability to build and maintain effective working relationship across department

Responsibilities

• Works across organizations and across customers to identify technology capabilities, features and enhancement opportunities for the services team.
• Creates Agile artifacts (Epics, Features and developer ready user stories) according to the Product Development Process in order to capture the needs of the customer for the development team.
• Assists the Product Manager with the creation and updates to the Services Technology roadmaps.
• Provides regular reporting and communications to Services leadership team and stakeholders regarding status of technology initiatives and progress on the roadmap.
• Collaborates with Services stakeholders to identify and understand business problems to be addressed through technology enhancements.
• Defines and develops user stories and acceptance criteria for the features needed with internal resource team.
• Identifies and documents business needs by working closely with stakeholders.
• Documents new features from the perspective of the users.
• Provides support around the roll-out and adoption of enhancements.
• Manages “Train the Trainer” sessions to educate internal customers facing teams on the new features.
• Partners with Training and Communications to prepare for new releases to ensure teammates are prepared and others are aware of changes to functionality.
• Develops strong knowledge of Services products to understand how to build impactful features to support our overall vision and strategy.
• Serves as technology needs point of contact for business, maintaining a strong and collaborative relationship with all stakeholders.
• Develops a deep knowledge of supported business areas and technology to ensure that business needs are understood and technical implications can be conveyed in a manner that business users can understand and technical team can use during development.
• Drives development of new capabilities, features, releases & enhancements from the business side in partnership with IT.
• Responsible for understanding both the technical and business side of technology enhancement releases.
• Facilitates the resolution of open design decisions for Services functionality releases.
• Coordinates, schedules, and facilitates requirements building and user story working sessions for Services releases and enhancements.
• Collaborates & partners with other product owners as needed.
• Reviews and refines user stories and requirements for accuracy and alignment with business subject matter expert input.
• Facilitates sign off of user stories by stakeholders.
• Maintain and prioritize backlog for the Services team.

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level