MMSC Technology Product Owner

Gordon Food Service • Michigan, MI

6d • Hybrid

About The Position

The MMSC Technology Product Owner leads the development and execution of MMSC Technology needs that will support an improved experience for end users in their day-to-day execution. Utilizing a problem-solving approach, creates and maintains tools and solutions to support and advance organizational goals to drive efficiency in our supplier & customer relationships. Leads and drives ongoing evaluation and continuous improvement of tools and processes, ensuring appropriate configuration with other business technology platforms. Works closely with adjacent technologies and teams to find more efficient ways to drive results.

Requirements

• At least 3 years related experience in food service distribution or marketing.
• Bachelor's degree in Business, Marketing, Information Sciences or a related field.
• Excellent listening and communication skills both written and verbal.
• Experience working in a hybrid agile design, development and or product management environment.
• Experience with creating charts and graphs in Excel and Google Sheets for trending and demonstrating performance.
• Self-directed and takes initiative to problem-solve in a collaborative and time-effective manner.
• A sharp eye for detail and excellent organization skills.
• Ability to adapt deliverables and plans as priorities shift.
• Ability to juggle multiple projects in a dynamic, highly collaborative environment.
• Proven problem solver willing to take on a challenge and complete the effort.
• Familiar with differences in interactions on desktop, tablet, and mobile.

Nice To Haves

• Understanding of user-centered design principles a plus.

Responsibilities

• Responsible for driving vision, technical development, testing, and maintenance of core technologies for MMSC.
• Identifies and documents user stories and use cases for new features and functionality for assigned tools
• Translates business needs into technical requirements for efficient IT development
• Continually evaluates opportunities that can be enhanced by Artificial Intelligence or Machine Learning
• Leverages both strong business knowledge and technical background to develop and implement solutions coordinating with internal and external developers as appropriate
• Responsible for modifying technology to reduce risk and enhance current systems
• Creates metrics to track progress and presents findings to the appropriate level of management
• Works closely with internal teams and external partners to develop efficient processes and educational content such as videos, images and other forms of value-added marketing information.
• Performs other duties as assigned.

Benefits

• Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
• Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.
• If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.
• All Gordon Food Service locations are tobacco-free.
• Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level