Technology Portfolio Business Analyst Senior (Content & ARCS)

American Electric Power•Columbus, OH

11d•Onsite

About The Position

Working within Waterfall or Agile frameworks, a Business Analyst will work with a variety of disciplined focused team members all working toward a common goal of delivering value with quality and scale. Responsible for collaborating with other Job Families such within Technology and across our business partners to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices. Independently performs intermediate to advanced business and project analysis for medium to large projects. The successful candidate will be part of a portfolio responsible for multiple applications that facilitate information management, as well as integrated risk management and compliance for the corporation.

Requirements

Bachelor's degree in computer science, information systems, business or related field of study; Or Associate's degree in computer science or related field of study with 2 years of relevant work experience; Or High school diploma/GED with 4 years of relevant work experience.
5 years of relevant work experience is required.

Nice To Haves

Working knowledge of Waterfall and Agile frameworks.
Hands-on experience with detailed requirements gathering and the development of technology solutions.
General understanding and awareness of technologies such as integrated risk management/Governance, Risk, and Compliance (GRC) applications, including RSA Archer, as well as information governance and document management applications.
Experience with Archer or similar GRC platforms and risk management is a plus.
Experience with Documentum or similar document management applications is a plus.
Experience collaborating with tech leads and end-users, as well as participating in peer testing processes.
Experience updating or configuring user-submitted service requests, including notifications, data imports, reports, and dashboards.
Advanced knowledge and understanding of tools such as ServiceNow, Jira, Microsoft 365, Visio, and Microsoft Project.
Experience with configurable web-based platforms, as well as HTML, JavaScript, SQL, C#, and REST APIs, is a plus.

Responsibilities

Formulate business strategies and operations to develop technology capability portfolio roadmaps that align with the business vision.
Assist in the creation and refinement of business cases to execute technology programs and projects.
Help create and present monthly portfolio reviews to technology leadership.
Develop and present project proposals to technology and business stakeholders.
Conduct financial forecasting and monitor portfolio-level programs and projects.
Prepare and present benefit realization analyses following project completion.
Strengthen relationships within the technology business unit through thought leadership and strategic planning.
Set actionable goals for the portfolio team, and analyze, measure, and report metrics to leadership.
Coach and mentor entry-level Tech Business Analysts.