Technology Partnerships Manager (US/Canada)

Dotdigital•Jacksonville, FL

40d

About The Position

Dotdigital is seeking a Technology Partnerships Manager to join their Partnerships team. This role is central to the company's success as a leading customer engagement platform. The manager will identify and manage strategic go-to-market technology partners whose platforms complement and extend Dotdigital’s capabilities, aiming to enhance customer experience and drive commercial growth. The role requires a blend of sales, business development, relationship management, and strategic thinking. Success hinges on understanding partner goals and effectively communicating how Dotdigital can help achieve them.

Requirements

4-5+ years in technology partnerships (SaaS / Martech sales)
Strong written and verbal communication skills, with the ability to present, influence, and build relationships across teams.
Native-level English proficiency
Positive, coachable, and eager to learn—open to feedback and committed to continuous improvement.
Strong work ethic and a willingness to go the extra mile.
Detail-oriented, organized, and able to manage multiple priorities effectively.
Comfortable under pressure and confident in decision-making.
Passionate about developing a long-term career in partnerships and channel sales.
Motivated to contribute to team success and consistently meet or exceed goals.

Nice To Haves

Additional languages (Dutch, French, Spanish, Swedish) are a plus.

Responsibilities

Identifying and onboarding strategic technology partners that align with Dotdigital’s business goals.
Managing partner relationships, acting as their advocate within Dotdigital across Sales, Marketing, and Customer Success.
Developing joint go-to-market plans, including co-selling, co-marketing, and mutual business development initiatives.
Driving value for both Dotdigital and its partners by aligning partnership strategies with shared objectives.
Manage a diverse portfolio of technology partners (CRM, CDP, Martech, Ecommerce, Not for Profit, Sports, Education, B2B) ensuring ongoing engagement and client referrals.
Identify, qualify and recruit new high-potential technology platform partners that create value for Dotdigital, the partner and their customers.
Build and maintain senior-level relationships within partner organisations, ensuring deep alignment and shared success.
Deliver partner enablement through presentations, demos, and training sessions to educate stakeholders on Dotdigital’s value.
Develop growth strategies for partners to progress through the partner program tiers.
Drive client adoption of partner integrations by educating and influencing sales, marketing, and customer success teams on the benefits of these solutions for our customers.
Collaborate with internal teams to meet partner revenue targets and success metrics.
Generate new business referral opportunities (SQO's) from tech partners.
Influence active sales opportunities by leveraging partner relationships where appropriate.
Coordinate with the marketing and product teams to launch new integrations, develop joint collateral and manage go-to-market activities.
Identify and support joint lead-gen and brand awareness campaigns (e.g. webinars, roundtables, case studies).
Represent Dotdigital at industry events and proactively network with current and prospective partners.
Share field insights to shape Dotdigital’s joint value proposition, integration roadmap, and market positioning.
Analyze trends and performance data to optimize partner strategies.
Travel up to 25% to build and maintain partner relationships.