Technology Operations Assistant

Cornerstone Bank • York, NE

1d

About The Position

THIS INDIVIDUAL WILL PROVIDE GENERAL ADMINISTRATIVE SUPPORT FOR DEPARTMENT PERSONNEL; WILL BE THE BACKUP OF OUR DAYTIME COMPUTER OPERATOR AND BACKUP FOR THE ADMINISTRATIVE ASSISTANT. WILL BE RESPONSIBLE FOR ANSWERING CALLS COMING INTO THE TECHNOLOGY CENTER AND DISTRIBUTE THEM TO THE PROPER PERSONNEL. WILL WORK WITH CLIENT BANKS ON PROBLEMS CALLED IN REGARDING ATM, ACH OR CASHLETTER ISSUES. WILL ASSIST PERSONNEL WITH TELEPHONE ISSUES, SUCH AS VOICEMAIL, PASSWORD OR GENERAL TELECOM ISSUES. TRAINING WILL BE PROVIDED FOR THIS POSITION.

Requirements

• Equivalent to a high school education
• At least 2 years of work experience preferred
• Attention to detail and strong verbal and written communication skills
• Working knowledge of Microsoft Office products
• Ability to interact effectively with other bank personnel, management and co-workers
• Ability to work in a team atmosphere and independently
• Will coordinate multiple tasks and organize projects
• Will provide unmatched customer service and exhibit the core values of Cornerstone Bank

Responsibilities

• Provide general administrative support for department personnel
• Backup daytime computer operator
• Backup for the administrative assistant
• Answer calls coming into the technology center and distribute them to the proper personnel
• Work with client banks on problems called in regarding ATM, ACH or Cashletter issues
• Assist personnel with telephone issues, such as voicemail, password or general telecom issues

Benefits

• Vacation and Paid Time off Days
• Paid Holidays
• Retirement plan contribution
• Life Insurance and Long Term Disability Insurance
• Health, Dental & Vision Insurance
• Career growth potential
• Bonus programs
• Family atmosphere

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees