Staff, Technology Operations

Walmart•Sunnyvale, CA

2d•$108,000 - $234,000

About The Position

As part of Walmart Global Tech, you will build scalable, reusable platforms and services that power the growth of our Marketplace. This role advances our 3P ecosystem by enhancing experiences for customers and sellers, enabling consistency across markets, and supporting global expansion. You’ll help deliver differentiated capabilities and unlock new revenue opportunities through technology. You will operate at the intersection of strategy and execution, partnering across teams to solve complex problems, leverage data to inform decisions, and build trusted relationships that drive outcomes at scale. This role is part of the Chief of Staff team within Global Marketplace Tech, which focuses on shaping short- and long-term technology strategy, aligning cross-functional priorities, and enabling cohesive execution across enterprise programs. About Team: Marketplace Engineering powers the technology behind Walmart’s digital commerce experiences for third-party sellers at massive scale. Our teams build the platforms, services, and infrastructure that support millions of customers and tens of thousands of sellers across Walmart’s ecosystem. The Technology Strategy & Operations function partners closely with engineering leadership to drive strategic planning, operational excellence, and data-driven decision making across the organization.

Requirements

A min of 5–7+ years in strategy, consulting, or business/tech operations, ideally in eCommerce or environments
Demonstrated ownership of programs, planning, or operational frameworks, with strong follow-through and accountability
Experience managing or supporting resource planning, hiring programs, or organizational operations
Strong analytical horsepower with advanced Excel skills; able to turn data into clear insights and decisions
Ability to manage multiple priorities with a high level of attention to detail, organization, and execution rigor
Proven ability to own and drive ambiguous, cross-functional initiatives from problem to execution
Excellent executive communication skills (decks, narratives, presentations) with senior leadership exposure
Ability to influence without authority, build trust, and drive align stakeholders across engineering, product, and business teams
Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) and a focus on driving efficiency and scalability
Operates with a customer and seller-first mindset, with a passion for improving Marketplace experiences and scaling 3P business
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.
Option 2: 6 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Drive tech strategy and operational execution for Marketplace initiatives
Translate high-level priorities into clear plans, milestones, and measurable outcomes, and independently track progress across teams
Own resource planning and hiring operations, including headcount tracking, requisition visibility, contractor management, and reporting.
Lead data-driven analysis using advanced Excel and spreadsheet tools to generate insights that inform strategic decisions
Build executive-ready materials (decks, white-papers, etc.) and clearly communicate updates, risks, and recommendations
Operate as a cross-functional connector, aligning engineering, product, recruiting, and business teams to drive execution
Identify gaps in current processes and implement practical improvements to increase speed, clarity, and accountability
Manage multiple initiatives simultaneously, demonstrating strong ownership, follow-through, and attention to detail

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance.
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.