Technology Lead / Senior Developer

Timebox Pro • Minnetonka, MN

7h

About The Position

This role requires a strong understanding of Customer Management Services (CMS) processes and experience with CRM platforms like Salesforce or Microsoft Dynamics. The ideal candidate will have knowledge of customer data management and customer lifecycle processes, along with experience in API integrations (REST/SOAP). Proficiency in SQL and database concepts, as well as experience with workflow automation and business process management, are essential. The role also demands strong analytical and problem-solving abilities, coupled with excellent communication and stakeholder management skills.

Requirements

• Strong understanding of Customer Management Services CMS processes.
• Experience with CRM platforms such as Salesforce, Microsoft Dynamics, or similar customer management systems.
• Knowledge of customer data management and customer lifecycle processes.
• Experience with API integrations RESTSOAP.
• Proficiency in SQL and database concepts.
• Experience with workflow automation and business process management.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• 8-10 years of experience.

Responsibilities

• Understand Customer Management Services (CMS) processes.
• Work with CRM platforms such as Salesforce, Microsoft Dynamics, or similar customer management systems.
• Manage customer data and understand customer lifecycle processes.
• Perform API integrations using REST/SOAP.
• Utilize SQL and database concepts.
• Implement workflow automation and business process management.
• Apply analytical and problem-solving abilities.
• Communicate effectively and manage stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed