Technology Lead Business Analyst, Vice President

Citi•Jersey City, NJ

1d•$129,840 - $194,760•Onsite

About The Position

Citi, a leading global bank with approximately 200 million customer accounts across more than 160 countries, provides a broad range of financial products and services. The Enterprise Operations & Technology teams at Citi are tasked with a mission comparable to large tech companies, focusing on secure, reliable, and efficient technology solutions that support the bank's operations, manage global resources, and enhance customer experience. Citi fosters a diverse and inclusive environment, valuing respect, merit-based opportunities, and personal development. The ideal candidate is an innovator and problem solver who contributes to a culture of pride and progress. The Technology Lead Business Analyst is a senior-level position responsible for facilitating communication between business users and technologists. The primary objective of this role is to continuously explore and investigate business performance to gain insights and drive business planning.

Requirements

10+ years of relevant experience as Scrum master and BA/PM in Futures Clearing space
Create business and functional requirements
Help other developers, BA’s and QA leads to formulate a test plan
Work with operations in EMEA, APAC and NAM
Own the migration project plans and current status
Conduct release retrospect meetings to continuously improve the process
Bridge the gap between development and business leads
Liaise with Quality Assurance Testers to ensure functionality meets expectations
Contribute ideas on technology and process to ensure the team is productive and successful
Own the documentation Wiki page for the project
Work with Global team (NY, Belfast, Dublin, London, Singapore, Pune) and open to attend calls as needed
Demonstrated expertise in presenting and using planning tools
Proven diplomatic and analytical skills
Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
Bachelor's degree/University degree or equivalent experience

Nice To Haves

Master's degree preferred

Responsibilities

Collaborating with development managers and team leads within FDC BU, Operations, Product Development and Vendors
Conducting scrum meetings for Fusion Brokerage, LDM and other teams and manage coordination with Vendor
Work closely Technology leads, Vendor, business & operations to create release plans, gather business & functional requirements
Have a prior knowledge of or willing to get knowledge of end to end flows of Futures Clearing and Brokerage space and identify the best approach to make the platform more robust, scalable and ensure it caters to global needs
Come up with iterative approach of rollout, validate use cases, work with vendor and chair weekly project team meetings with stakeholders
Building relationship with Production Development group in London & New York, work closely with Operations in Tampa and work with Development leads in Pune and Dublin
Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency