Technology Investment Analyst (Senior IT Specialist), Grade N28

Montgomery County • 27 Courthouse Sq Rockville MD 20850 USA, MD

8h • Hybrid

About The Position

The mission of the Department of Technology and Enterprise Business Solutions (TEBS) is to be responsive, collaborative, and innovative in providing technology solutions and services to facilitate the delivery of a wide range of services in all branches of government. The department strives to provide its solutions and consultative services in a cost-effective, timely, and high-quality fashion to reduce service times, avoid inflated costs, reduce information security risk, and improve the quality of County services through automation-assisted process improvement. The department facilitates business and reengineering processes to improve legacy workflow and streamline services to our customers. Montgomery County Department of Technology and Enterprise Business Solutions is seeking a Senior Information Technology Specialist (Technology Investment-Evaluation, Compliance and Policy Analyst), Grade N28, to join its Technology Business Performance Team. This position plays a key role in ensuring County technology investments deliver measurable value, comply with governance requirements, and support strategic priorities.

Requirements

• Five (5) years of professional experience in the information technology field in areas such as drafting and revising technology-related policies, responding to internal audits and coordinating follow-up actions, and working with federal, state, or local policies to ensure compliance.
• Bachelor’s degree in computer science or a related field from an accredited college or university.
• An equivalent combination of education and experience may be substituted.
• For applicants possessing very hard-to-find skills that are a critical need to the department/agency, training and certification may be accepted in lieu of full degree requirements.
• This position requires completion of a pre-employment Medical History Form to assess your ability to safely perform the essential duties of the role.

Nice To Haves

• A degree in public administration, business administration, information systems, finance, project or process management, or a related field.
• Relevant certifications in technology portfolio management, business analysis, IT governance, enterprise architecture, or related disciplines (e.g., TBM Practitioner, MoP Foundation/Practitioner).
• Experience in performance management and value measurement.
• Experience coordinating audits and translating findings into actionable improvements.
• Experience with technology policy analysis, governance, and documentation.
• Experience in project portfolio management and value-based prioritization.
• Experience conducting ROI/TCO analysis for technology budgets.
• Experience in public-sector or government technology operations.
• Experience with data visualization and executive-level reporting.
• Experience working with IT governance frameworks.

Responsibilities

• Evaluate technology investment proposals and business cases to identify high-value opportunities.
• Analyze project costs, benefits, and operational impacts with an emphasis on measurable outcomes.
• Support Enterprise Technology Investment Review Group activities by highlighting value potential and operational risk.
• Maintain and enhance investment performance dashboards to communicate value and performance trends.
• Monitor technology portfolio performance to ensure ongoing delivery of expected business value.
• Support benefits-realization efforts by validating whether the projected value is achieved.
• Maintain technology policies and standards that reinforce consistent, value-aligned technology practices.
• Coordinate regular policy reviews and updates to support strategic, compliance, and operational needs.
• Support governance committees by connecting policy impacts to performance and service outcomes.
• Monitor policy compliance trends and evaluate impacts on technology value and operational performance.
• Recommend policy improvements that enhance efficiency, consistency, and measurable value.
• Coordinate Internal Audit and Inspector General engagements to support performance, compliance, and value improvement.
• Serve as the primary liaison for technology audit requests, focusing on value, service impact, and risk mitigation.
• Track corrective actions and remediation plans to strengthen operational performance and value delivery.
• Monitor implementation of audit recommendations to ensure sustained improvements and measurable outcomes.
• Support audit-readiness initiatives that reinforce accountability and improve value realization.
• Analyze technology investments and business cases with a focus on expected and actual value.
• Coordinate audit-related activities to strengthen compliance and operational performance.
• Manage technology policies, procedures, and governance documentation that support value-aligned operations.
• Monitor corrective action plans and compliance activities to improve technology and operational effectiveness.
• Develop and support executive dashboards and performance reports that clearly communicate realized value.
• Support benefits-realization efforts to ensure intended returns on technology investments are achieved.

Benefits

• The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $97,540.00 to $155,211.00, based on the candidate’s qualifications and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior