Technology Implementation Manager

BI WORLDWIDE•Edina, MN

1d•$80,000 - $100,000•Hybrid

About The Position

The Technology Implementation Manager for the Automotive Solutions Group is a technical leader responsible for the design, strategy, and implementation of large-scale initiatives across both new and existing projects. This customer-facing role collaborates closely with clients and internal teams, including design, technology operations, and development - to deliver innovative, high-quality solutions that meet business and technical objectives. The position requires strong technical acumen, excellent communication skills, and the ability to guide complex projects from concept through execution.

Requirements

BS/BA in Business, Computer Science, MIS, or a related technical field
5+ years of business and project management experience
Demonstrated experience presenting to customers and leading meetings
Proven ability to work effectively in a fast-paced environment
Strong leadership capabilities with the ability to guide cross functional teams
Excellent communication skills, including the ability to translate technical concepts for non‑technical audiences
Deep technical knowledge and an understanding of how technology can solve business problems
Ability to multitask, manage competing priorities, and maintain attention to detail
Skilled in building and maintaining strong client relationships
Proficiency with Jira for task and workflow management

Responsibilities

Collaborate directly with customers to gather and define project requirements, including data capabilities, website functionality, reporting needs, and processing workflows
Maintain ongoing relationships with clients and internal teams to ensure alignment and satisfaction
Lead technical client strategy meetings and account reviews to drive continuous improvement
Translate business needs into clear technical requirements and solution documentation
Consult on Statements of Work (SOWs) and Change Orders (COs), including drafting requirements, gathering estimates from development and operation teams, and managing due dates
Define and implement complex technology solutions in partnership with technology operations and development teams
Manage project scope and expectations with internal and external stakeholders throughout definition, development, and delivery phases
Create and maintain project plans, technical timelines, and road maps
Lead contingency planning, risk management, and scope management for technical initiatives
Facilitate key meetings such as standups, retrospectives, refinements, and release reviews
Serve as the primary contact for technical support and issue resolution
Review design materials with development teams and stakeholders; coordinate with creative teams for design creation and updates
Participate in User Acceptance Testing (UAT) and collaborate with Quality Analysts and operations teams to ensure deliverables meet requirements
Support release planning and validate production sites and data during deployments
Initiate creation and monitor maintenance of operations documentation. Facilitating training, onboarding, and cross training of operational team members
Manage project tasks and workflows using Jira