Technology Governance & Optimization Senior Manager

Boeing•Mesa, AZ

23h•$161,500 - $233,450•Onsite

About The Position

The Boeing Company is seeking a dynamic, people-focused Senior Manager to lead Application Governance & Technology Enablement across the Enterprise. This role combines strategic leadership and cross-functional engagement to operationalize and improve inventory and management of our application assets and technology standards within the overall Technology Governance lens. The ideal candidate has experience with governance frameworks, service now platform workflow management, risk controls, architecture, and communication with executive stakeholders.

Requirements

10+ years’ experience in an IT leadership role with exposure to IT Governance, IT Operations, IT Service Management, and/or IT audit
5+ years’ experience with the ServiceNow platform
5+ years’ experience with IT asset management, software asset management, or related tooling (CMDB, SAM tools, discovery/endpoint management)
5+ years’ experience identifying use cases, defining KPIs and demonstrating business impact
5+ years’ experience using critical business and financial acumen in order to influence and shape process and/or strategy
Successful Candidates for this job must satisfy the Company’s Conflict Of Interest (COI) assessment process.
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Nice To Haves

Experience with developing and managing governance frameworks
Experience leveraging AI technologies for governance and ML Ops

Responsibilities

Lead end-to-end development and delivery of the enterprise application inventory: capability delivery, governance operating model, policies, standards, roadmaps, and metrics
Lead the design, implementation, and continuous improvement of technology governance frameworks for APM.
Implement governance processes across ServiceNow modules; enforcing configuration standards and lifecycle controls
Establish and run APM practices: application inventory, rationalization, lifecycle status, technical debt tracking, and alignment to business capability heatmaps
Define KPIs, dashboards, and regular reporting for platform health, compliance, risk, and portfolio value (cost, risk, usage)
Partner with ServiceNow platform engineering, develop operations, security, architecture, finance, and PMO to enforce platform guardrails and change control.
Manage stakeholder communications, executive briefings, and roadmap prioritization for governance initiatives
Ensure compliance with data governance, privacy, and regulatory requirements as they apply to ServiceNow and APM data