Technology Director (On-Site)

QUESTEQ INC•Union Township, PA

1d•$100,000 - $110,000•Onsite

About The Position

We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.

Requirements

Bachelor’s degree in technically related field
Extensive experience with Information Technology Management
Familiarity with communication and business systems management
Experience with data management
Act 151: Child Abuse History Clearance
Act 34: Pennsylvania State Criminal History Clearance
Act 114: Federal Criminal History Clearance
Act 168: Required Employment History Review
Act 24: Arrest/Criminal Conviction Report

Nice To Haves

A+, Network+ and Microsoft technical certifications preferred
Strong experience with Apple products and Windows preferred
Experience with leadership & vision
Experience with strategic planning
Familiarity with ethics & policies
Instructional focus & familiarity with professional development
Experience with team building & staff development
Clearly defines and consistently communicated staff performance expectations
Creates innovation and supports continuous staff improvement
Rating, rewarding, and holding staff accountable for achieving specific goals

Responsibilities

Works pro-actively with the district’s administrative team to achieve district goals
Participates in the district’s administrative team meetings (as required)
Leads or serves as a member of the customer’s technology committee (based on customer requirements)
Serves as the primary contact for all technology-related communication
Communicates effectively with all levels of the school system staff
Proactively manages the IT support staff
Oversees and executes the onsite day to day technical support and network operations
Improves network, desktop hardware and software processes and supports critical business strategies
Manages and coordinates projects
Compiles project status reports
Coordinates project schedules
Leads project meetings
Identifies and resolves technical problems
Develops and manages the district technology budget and purchasing process according to established district business practices
Manages and maintains software licenses
Supervises the system-wide inventory of technology assets as defined between the school district and Questeq
Identify technology infrastructure current and future needs
Recommend technology improvements
Conduct periodic district staff training for new applications or technology processes
Manages and tracks call ticket queue, ticket documentation and time to close metrics
Analyze ticket information and identify productivity improvements
Identify opportunities to eliminate ticket causes
Identify opportunities for remote resolution
Adhere to all Questeq company policies