Technology Delivery Manager

Farmers and Merchants Bank of Long Beach•Seal Beach, CA

10d•Onsite

About The Position

The Technical Delivery Manager (TDM) is an individual contributor responsible for the successful end-to-end delivery of technology initiatives across software development, infrastructure, integrations, system enhancements, strategic transformations, and business-as-usual (BAU) activities. The role leads cross-functional delivery teams, establishes governance and success measures, manages execution and dependencies, and drives accountability for outcomes. The TDM ensures technology solutions align with business priorities, risk requirements, security expectations, quality standards, and operational requirements while maintaining service continuity and production stability.

Requirements

Technology delivery management across software development, infrastructure, systems integration, and enterprise technology initiatives.
SDLC practices, release management, testing, deployment, production readiness, and operational support.
Agile, Scrum, Kanban, and hybrid delivery methodologies.
Technology risk, security, resiliency, quality, change management, and operational control requirements.
Portfolio and project governance, dependency management, capacity planning, executive reporting, and vendor coordination.
Demonstrated ability to lead cross-functional teams and influence outcomes without direct reporting authority.
Strong planning, organization, prioritization, analytical, problem-solving, and decision-making skills.
Ability to manage multiple concurrent initiatives, competing priorities, and complex dependencies.
Excellent written, verbal, facilitation, presentation, negotiation, and executive communication skills.
Ability to translate technical information into clear business impacts, alternatives, risks, and recommendations.
Strong accountability, sound judgment, attention to detail, control mindset, and commitment to continuous improvement.
Ability to build collaborative relationships with business, technology, risk, operations, EPMO, and vendor stakeholders.
Operates standard electronic computers and customary office equipment required to perform essential job functions.
Ability to perform repetitive movements associated with office and computer-based work.
Ability to sit and or stand for extended periods of time to perform essential job functions.
Ability to lift, carry, or move objects weighing up to 25 pounds, with or without reasonable accommodation.
Ability to use hands and fingers to manage, manipulate, or feel objects and operate standard office equipment.
Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or an equivalent combination of education and relevant experience.
8+ years of progressive experience leading technology initiatives and delivery teams across software development, infrastructure, integrations, or enterprise technology programs.
Experience managing enterprise technology initiatives through planning, execution, testing, deployment, production readiness, and transition to operations.
Experience in banking, financial services, or another regulated environment preferred.
Scrum Master, SAFe, Project Management Professional (PMP), or equivalent certification preferred.

Nice To Haves

Scrum Master, SAFe, Project Management Professional (PMP), or equivalent certification preferred.

Responsibilities

Lead end-to-end delivery of technology initiatives, including software development, system enhancements, infrastructure initiatives, integrations, and strategic transformations.
Manage scope, schedules, resources, dependencies, risks, issues, decisions, deliverables, and outcomes.
Establish delivery plans, milestones, governance routines, controls, and measurable success criteria.
Coordinate multiple concurrent initiatives while maintaining delivery quality, operational stability, and service continuity.
Ensure alignment between business priorities and technology execution, escalating conflicts and constraints as appropriate.
Partner with architecture, engineering, quality assurance, product, security, operations, and business teams throughout the Software Development Life Cycle (SDLC).
Drive Agile, Scrum, Kanban, or hybrid delivery methodologies based on initiative needs and organizational standards.
Manage release planning, sprint execution, testing, deployment, change coordination, and production-readiness activities.
Ensure technical solutions meet quality of service, performance, scalability, security, resiliency, and operational requirements.
Monitor delivery progress, facilitate issue resolution, and remove impediments affecting team execution.
Oversee technology-driven operational initiatives, enhancements, upgrades, maintenance, and regulatory changes.
Prioritize and manage competing business requests within established capacity and resource constraints.
Coordinate production support, maintenance releases, remediation activities, and operational improvements.
Balance strategic project demands with service continuity, control requirements, and operational commitments.
Build effective working relationships with business leaders, technology teams, the EPMO, risk and control partners, vendors, and executive stakeholders.
Facilitate decision-making, issue resolution, risk acceptance discussions, and escalation management.
Provide regular status reporting, dashboards, executive communications, and transparent reporting of risks, dependencies, and decisions.
Translate technical concepts, constraints, and delivery risks into clear business-focused outcomes and recommendations.
Complies with all applicable state and federal banking laws, regulations, and internal policies related but not limited to lending, operations, and deposit requirements, including Bank Secrecy Act (BSA), Anti-Money Laundering (AML) requirements, Office of Foreign Assets Control (OFAC) regulations, Customer Identification Program (CIP) requirements, Financial Elder Abuse reporting laws, Sexual Harassment prevention policies, information security and privacy requirements.