Technology Delivery Manager

ACCO Engineered Systems•Pasadena, CA

2d•Hybrid

About The Position

Reporting to the Sr Manager, Development Operations, the Technology Delivery Manager is an embedded role responsible for driving release reliability, deployment execution, and operational alignment across technology teams. This position acts as the connective bridge between software engineering, DevOps infrastructure, and organizational portfolio governance. The Technology Delivery Manager owns software release lifecycles, operational metrics, and delivery health while optimizing developer experience and maintaining predictable, secure, and low-risk deployments to production environments.

Requirements

Strong operational understanding of CI/CD tooling (e.g., GitHub Actions, GitLab CI, Azure DevOps, Jenkins), version control, and deployment workflows.
Demonstrated experience coordinating delivery in Agile and scaled environments (Scrum, Kanban, SAFe).
Strong capability to manage dependencies, surface trade-offs early, and mitigate cross-team technical risks without direct reporting authority.
Outstanding communication skills with the ability to articulate technical risk clearly to executive and business audiences.
Practical technical literacy to review scripts, understand build pipelines, and engage credibly with infrastructure and software engineers.

Nice To Haves

Professional certifications in IT service management or project execution (e.g., ITIL, PMP, PMI-ACP, SAFe).
Background in software development, QA automation, or DevOps/systems engineering.

Responsibilities

Own end-to-end software deployment cycles across environments, from release planning through execution and post-deployment validation.
Facilitate dependency mapping, quarterly road mapping, and release planning ceremonies across distributed engineering teams.
Represent DevOps engineering in portfolio, steering, and PMO meetings, aligning operational practices with organizational standards.
Collaborate with technology teams to align development practices with enterprise architecture and security standards.
Build and maintain the centralized release schedule, ensuring engineering teams and business stakeholders stay aligned on deployment timelines.
Facilitate release readiness reviews, Change Advisory Board (CAB) alignment, and go/no-go gates to ensure compliance and quality standards are satisfied.
Define rollback procedures, contingency plans, and coordinate cross-functional incident response during deployment anomalies.
Partner closely with DevOps Infrastructure engineers on CI/CD pipeline health, build automation, and environment readiness.
Track, report, and improve key operational metrics, including DORA signals (Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service).
Identify delivery friction, eliminate operational bottlenecks, and champion Developer Experience improvements from commit to production.
Translate technical pipeline constraints, infrastructure readiness, and release data into portfolio-level reporting for executive stakeholders.
Perform other duties as assigned.