Technology Coordinator, NASS Program

National Association of State Departments of Agriculture•Arlington, VA

7d•Hybrid

About The Position

The National Association of State Departments of Agriculture (NASDA) is seeking a new team member who is passionate about American agriculture to join its National Agriculture Statistics Survey (NASS) cooperative agreement team. This position will work closely with the Senior Director, NASS Program providing administrative support and project management coordination. The position reports to the Associate Director, Human Resources, NASS Program working with other NASDA team members in the NASS Program. This role will plan and manage information technology projects and will serve as a liaison on assigned projects with the NASS program team and vendors. The NASS program employs 2,000 enumerators in 49 states who use either iPads or MacBooks to collect data. While a local Trainer is the front line representative for most issues, this role will work to ensure that equipment and technology works well.

Requirements

Bachelor's degree or equivalent years of relevant, full-time work experience
3+ years of experience in technology project management including working with users in a remote environment
3+ years managing operations or projects with demonstrated expertise in agriculture, data collection or related government programs.
Proficiency with Microsoft Suite applications (Outlook, Word, Excel, PowerPoint or similar applications), Apple equipment and remote work technology (Zoom, Teams).
Experience working with device management systems such as Jamf Pro
Ability to explain technical issues to technical and nontechnical users
Strong analytical and problem-solving skills.
Excellent written, verbal, and interpersonal communication skills with the ability to collaborate across teams and levels.
Demonstrated ability to work well in a fast-paced and deadline-oriented work environment.
Ability to travel nationally several times per year.
Able to pass a federal background check.

Nice To Haves

Experience updating and maintaining websites using a content management system (CMS), such as WordPress or similar, is preferred.

Responsibilities

Establishes and implements project communication plans, providing status updates.
Maintains inventory of equipment, purchasing new equipment as needed
Ships and receives equipment, as needed.
Identifies, investigates, and resolves problems with Trainers related to computer software and hardware.
Updates related documentation for users.
Tracks and evaluates technology systems evaluating for increased efficiency and support of data collection efforts
Works with technology vendors to ensure issues are resolved efficiently
Collaborates with the NASDA communications team to complete timely and accurate updates to NASDA's NASS webpages.
Manages process for creating and archiving Microsoft licenses
Assist in implementing and managing new cloud-based platforms for shipping and financial operations.
Maintains knowledge of technology innovations and trends.
Provide feedback to Associate Director for increased efficiency with systems used in the NASS program
Perform other duties covered by NASDA-NASS Cooperative Agreement