Technology Communication & Reporting Consultant

Wells Fargo Bank•Chandler, AZ

10h•Hybrid

About The Position

Wells Fargo is seeking a Senior Technology Business Systems Consultant to drive communications, operational readiness, process governance, and reporting across enterprise technology initiatives. This role serves as a critical connector between technology, business, and operational teams by creating executive communications, developing actionable Power BI reporting, maintaining SharePoint knowledge repositories, and ensuring consistent documentation and process standards that support successful technology delivery initiatives for the Technology Engagement & Coordination (TEC) Team.

Requirements

4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of experience creating executive-level presentations, communications, and leadership reporting
2+ years of SharePoint design
2+ years of designing, building, testing, and maintaining automated workflows using Microsoft Power Automate

Nice To Haves

Experience creating executive-level communications, presentations, job aids, and process documentation
Advanced knowledge of SharePoint administration, content management, site governance, and document control
Experience developing and maintaining Power BI dashboards, reporting, and performance metrics
Knowledge of workflow automation tools such as Power Automate and related Microsoft 365 technologies
Strong organizational skills with the ability to manage multiple projects, priorities, and stakeholders simultaneously
Experience supporting technology deployments, operational readiness activities, or change management initiatives
Excellent written and verbal communication skills with the ability to tailor messaging for technical and business audiences
Experience driving process improvement initiatives and maintaining standardized procedures and documentation

Responsibilities

Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions
Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes
Own and maintain team SharePoint sites, ensuring content is accurate, organized, current, and aligned with governance standards
Create and manage communications related to technology initiatives, project deployments, operational readiness activities, and organizational updates
Develop, maintain, and continuously improve process documentation, knowledge articles, job aids, and training materials
Create and manage Power BI dashboards and reporting to provide operational metrics, project status, and leadership insights
Support workflow automation efforts through Power Automate and other Microsoft 365 tools to improve team efficiency
Coordinate information flow between business, product, field technology, and operational support teams
Monitor documentation and communication standards to ensure consistency across the organization