Technology Change Manager - A&F Co.

A&F Management Co. • Columbus, OH

1d • Hybrid

About The Position

The Technology Change Manager will lead change for complex, cross-functional technology initiatives (tools, data, AI). This role owns the end-to-end ADKAR lifecycle and ensures successful adoption of new ways of working by connecting change efforts to business outcomes and future-state goals.

Requirements

• Minimum 3 years of change management experience (non-negotiable)
• Proven experience executing end-to-end change (ADKAR or similar)
• Strong communication and executive storytelling skills
• Ability to build relationships and drive alignment across stakeholders
• Experience supporting enterprise technology or transformation initiatives
• Strong problem-solving and strategic thinking skills
• Ability to operate independently in a fast-paced, ambiguous environment

Nice To Haves

• Change management certification (e.g., Prosci)
• Experience working in Agile / product delivery environments
• Exposure to large-scale digital, data, or AI transformations

Responsibilities

• Own full ADKAR lifecycle: impact, risk, communications, training, adoption
• Conduct change impact and readiness assessments
• Identify risks/resistance and execute mitigation plans
• Own training strategy and deliverables (course outlines, curriculum, and training documentation)
• Deliver all change artifacts (comms, stakeholder plans, adoption tracking)
• Align change work to Agile lifecycle (design → build → test → release → adoption)
• Embed change activities into project plans and sprint cycles
• Partner closely with product, tech, and project teams
• Clearly articulate the “why” behind changes
• Build alignment across business + technology stakeholders
• Translate complex topics into clear, executive-ready storytelling (e.g., PPTs, comms)
• Drive engagement and buy-in at all levels
• Connect change efforts to business outcomes, operating model, and future state
• Identify adoption risks and influence solution/design improvements
• Monitor adoption metrics and adjust plans to improve outcomes
• Coach leaders and teams through change
• Influence without authority across cross-functional teams
• Act as a trusted partner to both technologists and functional leaders

Benefits

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process
• Flexible spending accounts
• Medical, dental and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Mobile Stipend
• Paid time off
• One paid volunteer day per year
• Seven associate wellness half days per year
• Merchandise discount on all of our brands
• Opportunities for career advancement
• Access to multiple Associate Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed