Technology Business Analyst (IT Depot)

American Electric Power • Columbus, OH

8d • Onsite

About The Position

At AEP, we’re more than just an energy company! We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Job Description Working within Waterfall or Agile frameworks, a Business Analyst will work with a variety of disciplined focused team members all working toward a common goal of delivering value with quality and scale. Responsible for collaborating with other Job Families such within Technology and across our business partners to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices. Independently performs advanced business and project analysis for the most complex and largest projects. Onsite position in AEP Headquarters building 1RP, Columbus, OH

Requirements

• Education: Bachelor's degree in computer science, information systems, business or related field of study; Or associate's degree in computer science or related field of study with 2 years of relevant work experience; Or High school diploma/GED with 4 years of relevant work experience.
• Experience: In addition to any experience required above, 10 years of relevant work experience is required.

Nice To Haves

• Previous computer lifecycle experience
• Strong understanding of ServiceNow and workflows to support Depot capabilities
• Demonstrated experience in IT depot, hardware lifecycle, asset management, or end‑user computing operations
• Experience providing functional or lead‑level guidance to peers
• Strong program and project level management experience

Responsibilities

• Provide day‑to‑day functional leadership to Depot team, including work prioritization, guidance, and mentoring
• Act as the escalation point for complex depot, lifecycle, or asset issues
• Manage hardware vendors and service provider relationships supporting Depot capabilities
• Manage Computer Lifecycle program, including budgeting, forecasting and delivery
• Drive operational improvements of departmental processes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees