Technology Analyst

Utica Community School District•Sterling Heights, MI

1d•Onsite

About The Position

Serve as subject matter expert for Student Information Systems and Learning Management Systems. Train and assist office staff in the use of SIS and LMS. Assist district leadership in filtering and extracting information from SIS and LMS. Assist with other technology projects as directed by department administration and Technology Leads. Research, evaluate, recommend and implement technology solutions. Work with Technology Leads to manage and prioritize multiple simultaneous projects. Assist Helpdesk techs in troubleshooting service issues. Create and maintain systems documentation. Support technology system and end-users. Provide occasional after-hours support as needed. Other duties as assigned.

Requirements

BA/BS in computer science or related field or Associate Degree and commensurate experience.
3-5+ years in a large multi-site environment.
Ability to multi-task independently or as part of a team in a fast-paced environment.
Strong problem solving, troubleshooting, interpersonal and communication skills.
Strong understanding of Active Directory and GPO.
Familiarity with enterprise-class system configuration and management techniques, solutions, and best practices.
High level of understanding and usage of Student Information Systems and Learning Management Systems, or management of large databases.
Familiarity with Microsoft Servers, Active Directory, GPO, Microsoft SCCM, InTune, Azure, Windows, and mobile operating systems.
Understanding and usage of Microsoft Office products.
Valid driver's license and reliable transportation.
Positive work ethic and willingness to handle any issue presented.
Ability to lift 30 lbs.

Nice To Haves

Scripting experience (e.g. VB Script, Python, Powershell, WinBatch) is a plus.

Responsibilities

Serve as subject matter expert for Student Information Systems and Learning Management Systems.
Train and assist office staff in the use of SIS and LMS.
Assist district leadership in filtering and extracting information from SIS and LMS.
Assist with other technology projects as directed by department administration and Technology Leads.
Research, evaluate, recommend and implement technology solutions.
Work with Technology Leads to manage and prioritize multiple simultaneous projects.
Assist Helpdesk techs in troubleshooting service issues.
Create and maintain systems documentation.
Support technology system and end-users.
Provide occasional after-hours support as needed.
Other duties as assigned.