Technology Advisor

Acquire Technology Solutions • Calgary, AB

4d • Hybrid

About The Position

As a Technology Advisor, you will be hands-on in delivering impactful technology solutions by designing, implementing, and supporting enterprise software that solves complex business problems. You’ll work closely with clients to understand their needs and translate them into effective solutions using Acquire’s software products. Acquire provides strategic software solutions so when the right information is available to the right people, they can make business decisions with confidence. We work with the world’s leading organisations to tackle increasingly complex data challenges impacting Environmental, Social and Governance (ESG), as it relates to the earth’s resources, the natural environment, and their communities. Founded in 1996, Acquire originated in Perth, Western Australia, and since 2018 has been a part of Constellation Software, Inc via its operating group, Vela Software. Acquire currently has six offices around the globe, with customer support centers operating in each major time zone.

Requirements

• Minimum 3–5 years of experience in a technical, consulting, or customer-facing role
• Formal qualification in Information Systems, Software Engineering, Data Science, or Business Analysis (or equivalent relevant education, training, or experience)
• Demonstrated capability in enterprise software implementation, data-driven analysis, or business process
• Experience delivering structured training, technical presentations, and end-user support (virtual or in-person)
• Strong problem-solving skills with the ability to troubleshoot technical and business issues independently
• Excellent written and verbal communication skills, with the ability to simplify technical concepts for non-technical audiences
• Flexibility to travel and adapt to varied work schedules to meet business needs
• Willingness to undertake comprehensive internal training
• Permanent and unrestricted work rights in Canada

Nice To Haves

• Exposure to relational databases (i.e., SQL Server RDBMS) is highly desirable

Responsibilities

• Act as the first point of contact for technical support, resolving or escalating issues to ensure customer satisfaction
• Configure and implement technology solutions that align with client workflows and business requirements
• Provide structured training and deliver learning pathways (virtual and face-to-face) to build customer capability
• Manage implementation projects, ensuring deliverables, milestones, and client sign-offs are achieved
• Develop and maintain expert knowledge of Acquire's in-house developed software products (e.g., GIM Suite), including new releases and functionality
• Contribute to product improvement by providing customer feedback, technical insights, and knowledge sharing

Benefits

• Flexible hybrid work model (3 days in office / 2 days remote)
• Employee Assistance Program (EAP)
• Dedicated training levy and training leave to support ongoing professional development
• Specialised leave for community engagement and volunteer work
• Commuter benefits designed to incentivise sustainable and green transport options
• Participation in Acquire’s Social Club events and functions
• Opportunities to grow with our ever-expanding global footprint across APAC, EMEA, and NAM

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree